ReplyReview

What ReplyReview is

ReplyReview helps businesses manage customer reviews through a web service and API. It supports reviews from Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com, Checkatrade, and ProductReview. One-click AI reply generation is available for Google, Trustpilot, Tripadvisor, and Facebook, while rules can automate replies to 5-star Google reviews. Businesses can request reviews by email or SMS, receive monitoring alerts, and handle unhappy customers through a private feedback inbox before they post publicly. The service also provides AI sentiment and theme analysis, a website widget for selected reviews, an agency dashboard for multiple client locations, and a market scanner for competitor reviews. The Free plan includes 10 AI replies per month on one platform. Paid options include Starter at £19.99 a month for 200 replies on one platform, Growth at £49.99 a month for 400 replies across three platforms, and Pro at £79.99 a month for 2,000 replies. Pro+ has a 99.00 GBP base price and includes 3,000 replies and 10 locations. Enterprise includes 10,000 replies and up to 30 locations, with API access, an SLA, and a dedicated account manager; no price is listed for that plan. A 7-day trial is available.