PRIME BPM
PRIME BPM is a cloud-based business process management platform for mapping, analysing, and improving business processes.
What PRIME BPM is
PRIME BPM is a cloud-based business process management platform for mapping, analysing, and improving business processes. It supports BPMN 2.0 maps made with drag-and-drop tools, AI assistance, or structured Excel templates. PRIME Improver adds analysis of time, cost, efficiency, and value, plus process prioritisation, scenario simulation, improvement management, and KPI monitoring. Governance features include version control, audit trails, role-based access, approval workflows, and compliance tracking. Four AI agents assist with process mapping, procedure writing, repository queries, and process analysis. The Digital Process Analyst is an add-on for PRIME Improver only. Maps can be exported as PDF, JPEG, or Excel files, and process libraries can be imported from Excel. Product pages describe KPI detail capture but do not list third-party software integrations. Web access is available, along with iOS and Android apps that require PRIME BPM software and the Mobile App feature. PRIME BPM offers training and online support. Pricing is on request; no free plan is listed, though a free trial is available.
Good
- Supports BPMN 2.0 process maps
- Includes process analysis and simulation
- Provides governance and audit features
- Four AI agents address process tasks
- Exports maps to PDF, JPEG, or Excel
Watch out
- Pricing is available on request
- No free plan is listed
- Mobile apps require a separate feature purchase
Who it suits
PRIME BPM suits business users and process experts in transformation, process improvement, compliance, risk, and operational excellence teams. It fits organisations needing cloud BPMN modeling, analysis, governance, and mobile access.
Verdict
PRIME BPM combines BPMN modeling, improvement analysis, governance, and AI assistance in a cloud platform. Its role-based controls and export options suit structured process work, while mobile access and pricing require additional planning.
Plans and prices
From PRIME BPM's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| PRIME Improver | Priced on request | Cloud SaaS edition; includes PRIME Modeller features plus process analysis, simulation and improvement management; quote required |
| PRIME Modeller | Priced on request | Cloud SaaS edition; quote required |
The facts
Each one read from PRIME BPM's own pages, with the date it was checked.
What it does
- AI agents
- Four AI agents cover process mapping, procedure writing, process repository queries and process analysis; the Digital Process Analyst is listed as an add-on for PRIME Improver only.checked 9 Oct 2026
- Exports
- Process maps can be exported as PDF, JPEG or Excel files.checked 9 Oct 2026
- Integrations
- The maker describes importing process libraries from Excel and capturing KPI details, but the opened product pages do not list third-party software integrations.checked 9 Oct 2026
- Intended users
- The product is presented for business users and process experts, including transformation, process improvement, compliance, risk and operational excellence teams.checked 9 Oct 2026
- Process analysis
- PRIME Improver provides time, cost, efficiency and value analysis, process prioritisation, scenario simulation and KPI monitoring.checked 9 Oct 2026
- Process governance
- Features include version control, audit trails, role-based access, approval workflows and compliance tracking.checked 9 Oct 2026
- Purpose
- PRIME BPM is a cloud-based business process management platform for mapping, analysing and improving business processes.checked 9 Oct 2026
- Security certification
- A maker-hosted certificate states that PRIME PMG Pty Ltd's information security management system conforms to ISO/IEC 27001:2022, with an expiry date of 16 December 2026.checked 9 Oct 2026
- Support and training
- The company offers BPM training courses and describes online customer support on its product page.checked 9 Oct 2026
The company
- Founded
- 2005checked 28 Sep 2026
- Headquarters
- Brisbane, Queensland, Australiachecked 28 Sep 2026
Money
- Free trial
- The maker offers a free trial and says it sends login details after a user submits the trial form; no trial duration is stated on the opened pages.checked 9 Oct 2026
Where it runs
- Mobile apps
- PRIME BPM offers iOS and Android mobile apps; access requires PRIME BPM software and purchase of the Mobile App feature.checked 9 Oct 2026
- Process mapping
- The platform supports BPMN 2.0 process maps created with drag-and-drop tools, AI assistance or structured Excel templates.checked 9 Oct 2026
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