Per Diem
Per Diem is restaurant CRM and marketing software that uses customer and Square POS data to help merchants encourage repeat business.
What Per Diem is
Per Diem is restaurant CRM and marketing software that uses customer and Square POS data to help merchants encourage repeat business. Customer profiles track revenue, returning customers, and those at risk of lapsing, with Square orders and customer data syncing automatically. Merchants can identify customer segments and send a win-back offer from a profile without setting up a campaign. Marketing options include targeted SMS, push notifications, email, and in-app banners. Its Olivia marketing copilot answers sales questions and suggests campaigns based on performance and customer behavior. Per Diem also offers branded web ordering and custom iOS and Android apps for pickup, delivery, catering, and group orders, with Square Loyalty support. It is available on Android, iOS, and the web, and integrates with Square, DoorDash, Gamsa, and Instagram. CRM plans include up to 5,000 customer profiles per location. The Bundled CRM option is $49/month; À la carte is $99/month. There is no free plan. Additional plans cover ordering and separate SMS and email credits.
Good
- Square customer and order data sync automatically
- Win-back offers can be sent from customer profiles
- Supports SMS, push, email, and in-app banners
- Ordering supports pickup, delivery, catering, and group orders
- Available on Android, iOS, and the web
Watch out
- There is no free plan
- CRM plans cap profiles at 5,000 per location
- Bundled CRM costs $49/month
Who it suits
Per Diem is aimed at restaurants using Square, including coffee shops, cafes, bakeries, boba shops, and quick-service brands. It may suit merchants seeking customer insights, marketing tools, or branded ordering options.
Verdict
Per Diem combines Square-linked customer insights with marketing and restaurant ordering options. Check the plan details against your needs, including profile limits and the separate ordering and messaging options.
Plans and prices
From Per Diem's own pricing page, checked 20 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $99 a month | per location; usage $.50 per pickup and $1 per delivery order, passed to customers by default; yearly billing saves 20% · iOS & Android · web & QR ordering · delivery, catering & group ordering · gift cards, promos & discounts · Square Loyalty support · marketing & transactional push notifications · AI marketing assistant · per location; usage: $.50 pickup · $1 delivery, passed to customers by default |
| Pro Plus | $199 a month | per location; usage $.25 per pickup and $1 per delivery order, passed to customers by default; yearly billing saves 20% · Everything in Starter · Marketing CRM · referrals, gamification & streaks · customer segmentation & automations · Per Diem Loyalty · per location; usage: $.25 pickup · $1 delivery, passed to customers by default |
| Premium | $499 a month | per location; no usage fees; yearly billing saves 20% · Everything in the Pro plan · custom domain for web ordering · premium customer support · per location; no usage fees |
The facts
Each one read from Per Diem's own pages, with the date it was checked.
What it does
- AI marketing
- Its Olivia marketing copilot answers questions about sales and recommends campaigns based on performance and customer behavior.checked 29 Sep 2026
- Customer insights
- Its CRM tracks revenue, returning customers, and customers at risk, with data updated automatically from Square.checked 29 Sep 2026
- Customer profile limit
- The Bundled and À la carte CRM plans each include up to 5,000 customer profiles per location.checked 29 Sep 2026
- Customer segments
- The product analyzes customer behavior to identify valuable customers, customers who may lapse, and opportunities to build loyalty.checked 29 Sep 2026
- Intended customers
- The maker describes the platform as built for restaurants and specifically lists coffee shops, cafes, bakeries, boba shops, and quick-service brands using Square.checked 29 Sep 2026
- Marketing channels
- Per Diem describes targeted SMS campaigns and offers push notifications, email, and in-app banners across its marketing products.checked 29 Sep 2026
- Ordering features
- Per Diem provides branded web ordering and custom iOS and Android apps with pickup, delivery, catering, and group orders.checked 29 Sep 2026
- Other integrations
- The maker describes partnerships and integrations with Square, DoorDash, Gamsa, and Instagram.checked 29 Sep 2026
- Paid from
- 49checked 20 Sep 2026
- Product
- Per Diem turns restaurant customer and Square POS data into insights and personalized marketing designed to drive repeat business.checked 29 Sep 2026
- Security and privacy
- Per Diem says it uses industry-standard security measures and encrypts payment information handled through its payment gateway partners.checked 29 Sep 2026
- Square integration
- Square data, including orders and customers, syncs automatically, and Per Diem also supports Square Loyalty.checked 29 Sep 2026
- Support
- The maker lists support by phone at +1 (929) 529-7018 and email at [email protected].checked 29 Sep 2026
- Win-back offers
- Merchants can send a win-back offer directly from a customer profile without building a campaign.checked 29 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- POS integration
- Yeschecked 20 Sep 2026
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