Make a Rezzy Guest CRM
Make a Rezzy Guest CRM is the guest-management component of a booking platform built for independent restaurants.
What Make a Rezzy Guest CRM is
Make a Rezzy Guest CRM is the guest-management component of a booking platform built for independent restaurants. Each booking adds visits, spend, dietary needs, notes, and tags to a guest profile, and the CRM is included in every account without a premium tier or add-on fee. Restaurants can export guest data, including contact details and marketing consent, as a CSV or spreadsheet. Email tools support one-off campaigns and automations, with up to 1,000 marketing emails included each month. A pre-shift brief can highlight regulars, first-time guests, VIPs, allergies, dietary needs, and special requests. Connecting Square can open a check when a booking is seated, mark it complete when paid, and record the total as guest spend. The Spektrix integration is designed to link restaurant bookings with theatre customer records, but has not yet been rolled out to operator accounts. Management is available via web, Android, and iOS apps. The service offers a free trial and lists a price of $1.25 a month per seated cover, capped at $125/month, with no subscription or setup fee.
Good
- Guest CRM included with every account
- Exports include guest details and marketing consent
- Includes up to 1,000 marketing emails each month
- Square can record booking spend
- Available on web, Android, and iOS
Watch out
- Spektrix integration is not yet rolled out to operators
- Listed price is $1.25 a month per seated cover
- Free plan is not available
Who it suits
This CRM suits independent restaurants that want booking-linked guest profiles, email campaigns, and pre-shift guest details. The Spektrix connection may be relevant to theatre venues with restaurants, though it is not yet rolled out to operator accounts.
Verdict
Make a Rezzy connects guest records and email tools to restaurant bookings, with Square support for recording spend. Check the per-cover pricing and note that the Spektrix integration is not yet available to operator accounts.
Plans and prices
From Make a Rezzy Guest CRM's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Per seated cover | £1 a month | All features included · CRM included · 1,000 marketing emails per month · £1 per seated cover, capped at £99 per month; no subscription |
| Make a Rezzy | $1.25 a month | capped at $125/month · no subscription · no setup fee · per seated cover |
The facts
Each one read from Make a Rezzy Guest CRM's own pages, with the date it was checked.
What it does
- AI email tools
- The campaign tools can propose campaign ideas from booking data and draft editable marketing emails using AI.checked 21 Oct 2026
- API documentation
- The API reference is linked from the help article and described as providing requests with curl, Python and JavaScript examples.checked 21 Oct 2026
- API limits
- API clients are limited to 120 requests per minute, and API bookings cannot overbook, skip deposits, choose tables or change booking times.checked 21 Oct 2026
- Booking workflow
- The system offers a booking widget, booking page, diary, floor plan, deposits, event ticketing, reviews and analytics alongside its CRM.checked 21 Oct 2026
- Contracts
- Make a Rezzy states that there are no contracts and customers can cancel anytime.checked 30 Sep 2026
- CRM inclusion
- The guest CRM is included in every account with no premium tier or add-on fee.checked 30 Sep 2026
- Data protection
- The DPA states that servers are hosted in UK data centres and that Make a Rezzy follows UK GDPR data-protection requirements.checked 30 Sep 2026
- Documentation and support
- The help center contains setup and feature guides, and says support replies within one working day.checked 21 Oct 2026
- Email allowance
- The CRM product page says up to 1,000 marketing emails per month are included.checked 21 Oct 2026
- Email automations
- Automations can send welcome, win-back, loyalty and VIP emails when opted-in guests match configured criteria.checked 21 Oct 2026
- Email campaigns
- Restaurants can send or schedule branded marketing campaigns to opted-in guests and review delivery counts and unsubscribes.checked 21 Oct 2026
- Email consent
- Marketing consent is captured through an unticked booking opt-in, and the service rechecks consent when an email is sent.checked 21 Oct 2026
- Email marketing
- The CRM supports one-off campaigns and automations, with up to 1,000 marketing emails included each month.checked 30 Sep 2026
- Extensibility
- API keys can be configured as read-only, limited, full or custom, and revoked by the account owner or administrator.checked 21 Oct 2026
- Google Play listing
- The opened Google Play listing showed 50+ downloads but did not display a rating or rating count.checked 21 Oct 2026
- Guest export
- Filtered or complete guest lists can be exported as CSV with contact information, preferences, tags, visits, spend and marketing consent details.checked 21 Oct 2026
- Guest matching
- A booking is matched to an existing profile when first name, last name, email and phone all match; mismatches can create duplicates that staff can merge.checked 21 Oct 2026
- Guest profiles
- Bookings build guest profiles containing contact details, visits, no-show rate, party size and review history.checked 21 Oct 2026
- Guest segments
- Staff can filter guests by contact details, tags, visit count, no-shows, spend and first or last visit, then save filters as reusable segments.checked 21 Oct 2026
- Guest spend
- Guest lifetime and per-cover spend are recorded from settled bills when the restaurant connects Square.checked 21 Oct 2026
- License and hosting
- The product is presented as a hosted service, and the opened product, help and API pages do not state an open-source license or self-hosting option.checked 21 Oct 2026
- Limit: campaign analytics
- The campaign help page says delivery, open and click tracking is forthcoming; the page currently reports sends, failed addresses and unsubscribes.checked 21 Oct 2026
The company
- Company headquarters and size
- LinkedIn lists the company headquarters as London, England and company size as 2–10 employees.checked 21 Oct 2026
- Company legal name
- Companies House lists the company as MAKE A REZZY LTD, a private limited company incorporated on 29 October 2024.checked 21 Oct 2026
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