OpenTable GuestCenter
OpenTable GuestCenter is a restaurant management service with tools for reservations, floor operations, guest relationships, and marketing.
What OpenTable GuestCenter is
OpenTable GuestCenter is a restaurant management service with tools for reservations, floor operations, guest relationships, and marketing. Its Basic, Core, and Pro plans differ in included features: Basic focuses on diner network and reputation tools, Core adds seating and table-status automation, and Pro adds relationship management and targeted marketing. Depending on plan, reservation tools include booking connections across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated messages. Pro adds guest profiles, automated email campaigns and tags, and post-dining surveys. The service integrates with restaurant software such as point-of-sale systems and email providers. Its manager app for iPhone and Android can display reservation activity, cover trends, and VIP notifications; web access is also listed. OpenTable advertises round-the-clock restaurant support, plus setup and training. Basic costs $149 a month, Core $299 a month, and Pro $499 a month. The standard contract is one year and renews annually unless notice is given 30 days before renewal.
Good
- Booking integrations span 100+ sites and apps.
- Waitlists, inventory controls, and floor plans are included by plan.
- Pro includes guest profiles and automated email campaigns.
- Manager app shows reservation activity and VIP notifications.
- Restaurant support is advertised 24 hours a day, seven days a week.
Watch out
- No free plan is listed; Basic costs $149 a month.
- Basic is available only in the US.
- Standard contract lasts one year and renews annually.
- Cover fees apply, with terms varying by plan and booking source.
Who it suits
GuestCenter is presented for restaurants, restaurant groups, enterprise, bars and wineries, and hotels and casinos. It may suit operators seeking reservation, floor-management, and guest-marketing tools, with feature availability depending on plan.
Verdict
GuestCenter offers reservation and restaurant operations tools across three plans, with guest marketing features on Pro. Review plan-specific cover fees and the one-year renewing contract alongside the monthly price.
Plans and prices
From OpenTable GuestCenter's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $149 a month | Only available in the US · Free for 30 days then $1.50 per network cover · Website reservations: $0.25/cover or $49/mo flat fee · prepaid experiences and ticketing: 2% service fee · $149 / month; standard contract is one year and auto-renews annually |
| Core | $299 a month | $1 per network cover · Website reservations included · prepaid experiences and ticketing: 2% service fee · $299 / month; standard contract is one year and auto-renews annually |
| Pro | $499 a month | $1 per network cover · Website reservations included · prepaid experiences and ticketing: 2% service fee · $499 / month; standard contract is one year and auto-renews annually |
The facts
Each one read from OpenTable GuestCenter's own pages, with the date it was checked.
What it does
- Contract term
- OpenTable says its standard contract is one year and renews annually unless the customer gives notice 30 days before renewal.checked 4 Oct 2026
- Cover fees
- OpenTable says Core and Pro cover fees apply to seated diners who discovered the restaurant through OpenTable or its affiliate network, while Basic cover fees also apply to bookings through the restaurant website.checked 4 Oct 2026
- Data protection
- OpenTable says it encrypts data in transit and at rest and provides tools for restaurants to manage user permissions.checked 4 Oct 2026
- Guest marketing
- Pro includes guest profiles, automated email campaigns, automated guest tags, and custom post-dining surveys.checked 4 Oct 2026
- Integration types
- OpenTable says it integrates with restaurant software including point-of-sale systems and email providers.checked 4 Oct 2026
- Intended customers
- OpenTable presents the service for restaurants, restaurant groups and enterprise, bars and wineries, and hotels and casinos.checked 4 Oct 2026
- Product purpose
- OpenTable describes GuestCenter as upgraded into its restaurant management platform for attracting diners, managing reputation, streamlining operations, and driving repeat visits.checked 4 Oct 2026
- Reservation and floor tools
- Plan features include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages, with availability varying by plan.checked 4 Oct 2026
- Security
- OpenTable lists SOC 2 Type II, PCI DSS, GDPR, CCPA, PIPEDA, and participation in the EU-U.S., Swiss-U.S., and UK data privacy frameworks.checked 4 Oct 2026
- Support
- OpenTable advertises restaurant customer support 24 hours a day, seven days a week, plus setup and training support.checked 4 Oct 2026
The company
- Founded
- 1998checked 28 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
Where it runs
- Mobile app
- OpenTable says its restaurant manager app is available on iPhone and Android and can show reservation activity, cover trends, and VIP notifications.checked 4 Oct 2026
Money
- Plan tiers
- The listed plans are Basic for diner network and reputation tools, Core with added seating and table status automation, and Pro with relationship management and targeted marketing.checked 4 Oct 2026
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