Patch
Patch is web-based booking, scheduling, and payment software for appointment and job-based businesses.
What Patch is
Patch is web-based booking, scheduling, and payment software for appointment and job-based businesses. Customers use a shareable booking page to select a service and available time without downloading an app. Businesses can take deposits and card payments through Stripe, or request payment with a QR code or link; customers can pay by card, Apple Pay, or Google Pay. The diary offers day, week, and month views and supports repeating bookings. Text and email reminders are included, with 100 free text credits per account and unlimited email reminders. Patch also provides intake forms, client history, and unlimited bookings and customers on its listed plans. After the included texts, messages cost £0.05 each from prepaid packs. Card payments carry a 3.5% Patch fee plus Stripe processing fees.
Good
- Shareable booking page
- Stripe deposits and card payments
- Repeating bookings in diary
- Text and email reminders
- Intake forms and client history
Watch out
- No free plan
- Texts cost £0.05 after credits
- Card payments add listed fees
- Web platform only
Who it suits
Patch suits tradespeople and other appointment businesses such as cleaners, gardeners, plumbers, electricians, dog groomers, and mobile valeters. Users must be at least 18 and running or setting up a genuine business.
Verdict
Patch combines customer booking, calendar management, reminders, and payment collection in one web service. The trial helps prospective users evaluate it, while message and payment fees affect ongoing use.
Plans and prices
From Patch's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Patch monthly | $24.99 a month | Unlimited bookings and customers · 100 free text reminder credits, then prepaid credits at £0.05 per text · 3.5% Patch fee plus Stripe processing on card payments · Monthly; cancel any time |
| Patch yearly | £249.90 a year | Unlimited bookings and customers · 100 free text reminder credits, then prepaid credits at £0.05 per text · 3.5% Patch fee plus Stripe processing on card payments · Yearly; page says this works out to £20.83 a month |
The facts
Each one read from Patch's own pages, with the date it was checked.
What it does
- Booking page
- Customers can use a shareable booking page to choose a service and an available time without downloading an app.checked 8 Oct 2026
- Data handling
- The privacy policy says Patch does not sell personal data or share it for other companies’ marketing.checked 8 Oct 2026
- Eligibility
- The terms say users must be at least 18 and running or setting up a genuine business to use Patch.checked 8 Oct 2026
- Integrations
- The maker identifies Stripe as its payment provider and says booking links can be shared on websites, WhatsApp and Facebook.checked 8 Oct 2026
- Limits and fees
- After the 100 free text credits, texts cost £0.05 each from prepaid packs; card payments carry a 3.5% Patch fee plus Stripe processing fees.checked 8 Oct 2026
- Operator
- Patch is operated by Josh Thackeray, a sole trader based in the United Kingdom.checked 8 Oct 2026
- Payments
- Patch supports deposits and card payments through Stripe, with earnings settling into the business’s own bank account.checked 8 Oct 2026
- Product
- Patch provides online booking, scheduling and card payment software for tradespeople.checked 8 Oct 2026
- Reminders
- Patch sends appointment reminders by text and email; each account starts with 100 free text credits and email reminders are unlimited.checked 8 Oct 2026
- Scan to Pay
- Businesses can request payment through a QR code or payment link, and customers can pay by card, Apple Pay or Google Pay.checked 8 Oct 2026
- Scheduling
- The diary includes day, week and month views and can show repeating bookings.checked 8 Oct 2026
- Security
- The privacy policy says Patch uses encryption in transit and access controls, and does not store full card numbers.checked 8 Oct 2026
- Support
- Patch invites users to contact support by message or email and says it aims to reply within one working day, Monday to Friday.checked 8 Oct 2026
- Who it is for
- Patch is aimed at appointment or job-based businesses, including mobile valeters, dog groomers, cleaners, gardeners, plumbers and electricians.checked 8 Oct 2026
The company
- Headquarters
- United Kingdomchecked 28 Sep 2026
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