Pandook
Pandook is a management platform for sports clubs and venues, including Pilates studios.
What Pandook is
Pandook is a management platform for sports clubs and venues, including Pilates studios. It combines bookings, schedules, memberships, payments, communications, and analytics in a back office with a player app. Pilates studios can set class capacities, assign instructors, manage waiting lists, and offer session packs and memberships. Clubs can configure recurring card or SEPA payments, session passes, monetary credits, guest rights, and usage limits, and sell offers through the app or an iFrame. Payments can run online or in person through Stripe and SumUp terminals, including card, contactless, Apple Pay, Google Pay, and split payments. NEOP and Spartime are listed for self-service access and check-in. Pandook says online payments use certified providers with 3-D Secure and that it does not store banking data. The product page says data is hosted in the EU; the privacy policy describes encryption for sensitive data, restricted access, and safeguards for transfers outside the EU when necessary. The starting price is €149/mo, though the page does not specify which plan it applies to.
Good
- Supports Pilates class capacity and instructor assignment.
- Includes class waitlists and session packs.
- Offers recurring card or SEPA payments.
- Player mobile app is included.
Watch out
- No free plan is available.
- The €149/mo starting price is not tied to a named plan.
- Website creation and a white-label app are available on request.
Who it suits
Pandook suits sports clubs and venues, including Pilates studios, that need to manage classes, memberships, payments, and communications. It is described for organizations ranging from single venues to multi-site operations.
Verdict
Pandook brings club scheduling, member offers, and payments together with a player app. The listed €149/mo starting price has no named plan attached, so clubs should seek plan guidance before choosing.
Plans and prices
From Pandook's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pandook Starter | €149 a month | Court bookings · class and event registrations · integrated payments · mobile app · From €149 / month; the page does not specify which plan this starting price applies to. |
| Pandook Club | Priced on request | All Starter features · self-service access · accounting and financial stats · loyalty tools · Price not listed; book a call for plan guidance. |
| Pandook Club+ | Priced on request | All Club features · advanced no-show protection · marketing campaigns · priority support · multi-site management · Price not listed; book a call for plan guidance. |
The facts
Each one read from Pandook's own pages, with the date it was checked.
What it does
- Access integrations
- Pandook lists NEOP and Spartime for self-service access and check-in.checked 7 Oct 2026
- Data protection
- Pandook's privacy policy says sensitive data is encrypted, access is restricted, and data transfers outside the EU use appropriate safeguards when necessary.checked 7 Oct 2026
- Hosting
- The product page states that data is hosted in the EU.checked 7 Oct 2026
- Member offers
- Clubs can configure recurring card or SEPA payments, session passes, monetary credits, guest rights, usage limits and offer sales through the app or an iFrame.checked 7 Oct 2026
- Onboarding
- Pandook offers guided setup and scopes data migration after reviewing the club's available export and workflows.checked 7 Oct 2026
- Payments
- The product page says online and in-person payments can run through Stripe and SumUp terminals, including card, contactless, Apple Pay, Google Pay and split payments.checked 7 Oct 2026
- Pilates scheduling
- For Pilates studios, Pandook supports class capacity, instructor assignment, waiting lists, session packs and memberships.checked 7 Oct 2026
- Purpose
- Pandook combines sports club bookings, schedules, memberships, payments, communications and analytics in one back office with a player app.checked 7 Oct 2026
- Security
- Pandook says online payments use certified providers with 3-D Secure and that it does not store banking data.checked 7 Oct 2026
- Support
- The maker describes its support as France-based and available seven days a week from 8am to 11pm, with replies generally within two hours on the homepage.checked 7 Oct 2026
- Target customers
- Pandook describes the product for sports clubs and venues, including Pilates studios, from single venues to multi-site organizations.checked 7 Oct 2026
The company
- Headquarters
- Toulouse, Francechecked 28 Sep 2026
Money
- Notable plan limits
- The pricing comparison marks website creation and a white-label app as available on request across plans.checked 7 Oct 2026
Where it runs
- Platforms
- Pandook says players can use its mobile app on iOS and Android or a club page on its marketplace to book.checked 7 Oct 2026
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