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Opsgenie

Opsgenie is an incident response and alerting service available on the web, Android, and iOS.

Place
#13 of 25
Score
6.8
Opsgenie's website

What Opsgenie is

Opsgenie is an incident response and alerting service available on the web, Android, and iOS. Its listed tools include rotation scheduling, escalation policies, handoff tools, multichannel notifications, calendar sync, and a mobile app. The Free plan covers 5 users. Paid plans are billed annually: Essentials costs $9.45 per user per month and includes 100 incidents per month with 6 months of data retention. Standard costs $19.95 per user per month and includes unlimited incidents with 1 year of retention. Enterprise costs $31.90 per user per month and includes unlimited incidents, unlimited data retention, and 24/7 email and phone support. These plan differences make incident volume, retention needs, and support coverage relevant when choosing a tier. Web access and mobile apps provide listed ways for teams to use the service across devices.

Good

  • Free plan covers 5 users.
  • Rotation scheduling and escalation policies are listed.
  • Supports multichannel notifications and calendar sync.
  • Available on web, Android, and iOS.
  • Enterprise includes 24/7 email and phone support.

Watch out

  • Essentials limits users to 100 incidents per month.
  • Essentials retains data for 6 months.
  • Paid plans are billed annually.

Who it suits

Opsgenie suits teams that need incident alerts, on-call rotation scheduling, and escalation policies. Its plans also give teams options based on incident volume and data-retention needs.

Verdict

Opsgenie combines incident response and alerting with rotation scheduling, escalation, and handoff tools. Check the annual plan limits for users, incidents, and retention before selecting a tier.

Plans and prices

From Opsgenie's own pricing page, checked 20 Sep 2026.

All about pricing
PlanPriceWhat it gives you
FreeFree5 users
Essentials$9.45 a month100 incidents per month · 6 months data retention · Billed annually
Standard$19.95 a monthUnlimited incidents · 1 year data retention · Billed annually
Enterprise$31.90 a monthUnlimited incidents · Unlimited data retention · 24/7 email and phone support · Billed annually

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