Opscale
Opscale is an AI-native operations management platform for coordinating work across sites, shifts, and roles.
What Opscale is
Opscale is an AI-native operations management platform for coordinating work across sites, shifts, and roles. Teams can assign tasks by role, department, or shift, then capture timestamps, photos, notes, and signatures. Records remain searchable or exportable for up to a year. Smart Scheduling supports reusable shift and workload presets, availability-aware planning, open-shift requests, and reservation integrations such as SerVme. Opscale describes AI tools for drafting checklists and standard operating procedures, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and helping with assignments and nudges. An executive dashboard tracks completion, compliance, attendance, and outlet performance across outlets, cities, regions, and countries. The service targets restaurants, cafés, gas stations, retail, hospitality, clinics, warehouses, and manufacturing operations. Android, iOS, and web access are available.
Good
- Role-, department-, and shift-based task assignment
- Searchable records retained up to one year
- Availability-aware scheduling and open-shift requests
- AI checklist, anomaly, and logbook tools
- Executive comparisons across locations and regions
Watch out
- No free plan
- Plans priced per location
- User limits vary by plan
- Starting price is $99 a month
Who it suits
Opscale suits shift-based businesses managing one or multiple locations, including restaurants, retail, hospitality, clinics, warehouses, and manufacturing. It is aimed at teams needing task records, scheduling, operational communication, and oversight across roles or sites.
Verdict
Opscale combines task control, scheduling, records, messaging, and operational reporting for distributed, shift-based teams. Its free trial allows evaluation, while ongoing use starts at $99 a month and requires a paid plan.
Plans and prices
From Opscale's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $99 a month | Up to 10 users per location · Tasks and checklists · Operational templates · Shift scheduling · Mobile app · Notifications · Email support · $990 billed yearly |
| Growth | $149 a month | Up to 25 users per location · Everything in Starter · Service requests · Announcement wall · Operations library · Real-time chat · Inspections · Priority chat and email support · $1490 billed yearly |
| Scale | $249 a month | Unlimited users per location · Everything in Growth · Executive dashboard · AI checklist creator · Custom permissions · Audit trail · Assisted onboarding · Dedicated account manager · $2490 billed yearly |
The facts
Each one read from Opscale's own pages, with the date it was checked.
What it does
- AI features
- Opscale describes AI tools for drafting checklists and SOPs, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and assisting task assignment and nudges.checked 2 Oct 2026
- Audience
- Opscale says it serves shift-based businesses including restaurants, cafés, gas stations, retail, hospitality, clinics, warehouses and manufacturing, from single sites to multi-location groups.checked 2 Oct 2026
- Dashboard
- The executive dashboard shows task completion, compliance, attendance and outlet performance and supports comparisons across outlets, cities, regions and countries.checked 2 Oct 2026
- Data handling
- The privacy policy says operational records are retained while a workspace is active and as needed for legal obligations; location data is collected when geofenced attendance is enabled and with consent.checked 2 Oct 2026
- Origin
- Opscale says it was born in Lebanon and describes its mission as building an operating system for food and beverage operations worldwide and beyond.checked 2 Oct 2026
- Pricing basis
- Plans are priced per location, with user limits scaling by plan and unlimited users per location on Scale.checked 2 Oct 2026
- Purpose
- Opscale is an AI-native operations management platform for coordinating tasks, checklists, scheduling, communication and operational data across sites, shifts and roles.checked 2 Oct 2026
- Scheduling
- Smart Scheduling supports reusable shift and workload presets, availability-aware planning, open-shift requests and reservation integrations such as SerVme.checked 2 Oct 2026
- Security
- The privacy policy says Opscale applies encryption in transit, access controls and regular review as safeguards, and says it does not sell personal data.checked 2 Oct 2026
- Support
- The contact page says Opscale replies to submitted messages within one business day; plan support ranges from email on Starter to priority chat and email on Growth.checked 2 Oct 2026
- Tasks and records
- Teams can assign tasks by role, department and shift, capture timestamps, photos, notes and signatures, and search or export records up to a year back.checked 2 Oct 2026
Money
- Annual billing
- The pricing page says annual billing gives two months free compared with monthly billing across every plan.checked 2 Oct 2026
- Trial
- The pricing FAQ says users can start free without a credit card, but does not state a trial duration.checked 2 Oct 2026
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