Ochatbot
The facts below are what the maker publishes about Ochatbot, checked and dated. Our editors have not written about it yet.
Plans and prices
From Ochatbot's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Scripted NLP AI + Leadbot | — | 1,000 monthly visitors |
| Scripted NLP AI | — | 10,000 monthly visitors · 50+ prebuilt standard intents · 50 custom intents |
| Generative AI | — | 3,000 monthly visitors · 1,000 responses · 50+ prebuilt standard intents · 100 custom intents |
| Enterprise | — | 100,000+ monthly visitors · 30,000+ responses |
| Free | Free | Up to 1,000 monthly visitors · 100 products and SKUs · 5 FAQ prompts · 6 months data storage |
| Starter | $9 a month | Up to 2,000 monthly visitors · 3,000 products and SKUs · 10 FAQ prompts · 3 document prompts · 1 year data storage |
| Basic | $97 a month | Up to 10,000 monthly visitors · 5,000 products and SKUs · unlimited FAQ and document prompts · HIPAA compliant AI requires a BAA and may need custom development |
| Plus | $247 a month | Up to 50,000 monthly visitors · 10,000 products and SKUs · unlimited data storage · weekly automatic product and content sync |
| Pro | $497 a month | Up to 100,000 monthly visitors · unlimited products and SKUs · multiple domains · white labeling · daily automated product and content sync |
The facts
Each one read from Ochatbot's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 22 Sep 2026
- AI features
- The chatbot combines generative AI with scripted intents and can be trained on a business's product catalog, FAQs, and policies.checked 12 Oct 2026
- Analytics
- Ochatbot reporting tracks customer interactions and business metrics such as conversions, revenue, and converted abandoned carts.checked 12 Oct 2026
- Audience
- The pricing page describes Free for experimentation and personal use, Starter for small sites, lead generation and support, and Pro for large and enterprise companies.checked 12 Oct 2026
- Data handling
- The homepage says conversations and customer information stay within the customer's environment and are not shared with public LLMs such as ChatGPT.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 22 Sep 2026
- HIPAA
- The Basic plan is listed as HIPAA compliant, with a note that HIPAA compliant AI requires a BAA and may need additional custom development.checked 12 Oct 2026
- Human handoff
- Ochatbot can transfer shoppers with complex questions to a live chat agent when one is available.checked 12 Oct 2026
- Integrations
- The maker says Ochatbot connects with ecommerce platforms including Shopify, Magento, BigCommerce, and WooCommerce, and can send fields and forms to over 1,000 platforms through Zapier.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 22 Sep 2026
- Overage fees
- Monthly visitor overage fees are listed as $18 per 1,000 for Free, $9 for Starter, $6 for Basic and Plus, and $2 for Pro.checked 12 Oct 2026
- Privacy
- Ometrics says customer data belongs to its customers and is not resold or shared with others, and describes itself as GDPR and CCPA compliant.checked 12 Oct 2026
- Purpose
- Ochatbot is an AI chatbot for ecommerce sales, customer support, lead generation, and customer insights.checked 12 Oct 2026
- Shopping tools
- Features include product recommendations, product finder, abandoned cart reminders, order status tracking, and add-to-cart functionality.checked 12 Oct 2026
- Support
- Support is available by email and by phone at 800-700-8077, Monday through Friday, 8 am to 5 pm MST.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 22 Sep 2026
The company
- Company
- Ometrics says it is based in Evergreen, Colorado, and launched Ochatbot in 2017.checked 12 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
Alternatives to Ochatbot
- 1
Voiceflow
Free planAndroidiOSWebAPI9.0From $972 a year - 2
Chatbase
Free planAndroidiOSWebAPI8.9From $40 a month - 3
AiSensy
Free planAndroidiOSWebAPI8.8Free plan - 4
Microsoft Copilot
Free planAndroidiOSWebWindows8.7From $99.99 a year - 5
Amazon Lex
Free planAndroidiOSWebAPI8.6$0.50 one-time - 6
Rasa
Free planOpen sourceWebAPILinuxmacOS8.6Free plan