NMPBX
The facts below are what the maker publishes about NMPBX, checked and dated. Our editors have not written about it yet.
Plans and prices
From NMPBX's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Unlimited | £3.10 a month | UK landline and mobile calls included, subject to fair usage · international and premium-rate numbers charged as used · all features included · per user, per month |
| Pay As You Call | $2.95 a month | UK calls charged as used · international and premium-rate numbers charged as used · all features included · per user, per month, plus calls |
The facts
Each one read from NMPBX's own pages, with the date it was checked.
What it does
- AI data handling
- The maker says call audio is processed in UK data centres, AI processing is in the EU, and data is not used to train third-party models.checked 11 Oct 2026
- API
- The maker says developers can access underlying phone-system APIs and that a full NMPBX API for call data and AI analysis is on the roadmap.checked 11 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Call analysis
- It transcribes calls and scores conversations for tone and outcome after they end.checked 11 Oct 2026
- Calling features
- Included calling features include auto attendant and IVR, call queues and hunt groups, voicemail to email, number porting, and call recording.checked 11 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Compliance
- The maker states that it is Cyber Essentials Plus certified, ICO registered, and GDPR aligned.checked 11 Oct 2026
- Guarantee
- The maker offers a three-month satisfaction guarantee and says customers may leave with their numbers if it does not deliver what it promised.checked 11 Oct 2026
- Hosting
- The system is hosted in UK Tier-3+ data centres, and the maker states 99.99% uptime.checked 11 Oct 2026
- Integrations
- An optional CRM add-on is listed for Salesforce, Zoho, SugarCRM, SuiteCRM, ConnectWise, and Zapier.checked 11 Oct 2026
- Intended customers
- NMPBX says it serves UK businesses from around 5 users to 250 and beyond, including manufacturers, schools, property managers, self-storage operators, and professional services firms.checked 11 Oct 2026
- Optional add-on
- NMPBX Wallboard is an optional extra that displays live call activity and agent statistics.checked 11 Oct 2026
- Product
- NMPBX is a UK cloud VoIP business phone system with calls, handsets, support, and call analysis.checked 11 Oct 2026
- Security
- The maker lists role-based access control, audit logs, and granular permissions for recordings and transcripts.checked 11 Oct 2026
- Semantic search
- Users can search transcripts by meaning and see each result’s sentiment score and business outcome.checked 11 Oct 2026
- Support
- UK office-hours support is included, with a dedicated account manager, quarterly health checks, contractual SLAs, and team training.checked 11 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
The company
- Headquarters
- Wymondham, Norfolk, UKchecked 19 Oct 2026
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