Neyodesk
Neyodesk is a service-management workspace for businesses handling repairs and other service jobs.
What Neyodesk is
Neyodesk is a service-management workspace for businesses handling repairs and other service jobs. It brings service tickets, technician coordination, billing, inventory, and customer updates together, with a workflow from intake through service and delivery. Tickets and barcodes are generated at intake; records can include device serial numbers, specifications, pre-checks, diagnostic images, and other details. Teams can assign technicians, set priorities and service statuses, manage branches, record attendance and check-ins, and use GPS tracking. Customer communications include WhatsApp and email updates, estimates, approval requests, pickup alerts, and automated replies to status questions. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting. Neyodesk says it serves 85 service categories, from mobile and computer repair to automotive, HVAC, and pest control. Its Android and iOS apps support ticket updates, assignments, barcode printing, and business analytics. The terms limit new repair tickets to 100 per branch in any rolling 24-hour period, and each workspace has 2 GB of shared storage.
Good
- Tracks jobs from intake through delivery.
- Stores device details and diagnostic images.
- Supports technician assignments and GPS tracking.
- Offers WhatsApp and email customer updates.
- Reports on margins, taxes, and technician output.
Watch out
- 100 new repair tickets per branch per rolling 24 hours.
- Shared workspace storage is limited to 2 GB.
- Uploads pause when storage is full.
Who it suits
Neyodesk suits repair shops and other service businesses that need to coordinate technicians, customer updates, billing, and inventory. Its listed categories include mobile repair, automotive, HVAC, and pest control.
Verdict
Neyodesk combines job tracking, technician coordination, customer messaging, and business reports for service operations. Consider its ticket and storage limits alongside the paid plans and 21-day trial.
Plans and prices
From Neyodesk's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Monthly Plan | ₹499 a month | Unlimited service tickets · Automated client messaging · Email notifications · Team collaboration · Advanced reports · Flexible Billing |
| Yearly Plan | ₹4,999 a year | Unlimited service tickets · Automated client messaging · Email notifications · Team collaboration · Advanced reports · Full multi-branch capabilities · 16% OFF · 2 Months Free (approx. ₹417/month) |
The facts
Each one read from Neyodesk's own pages, with the date it was checked.
What it does
- Customer messaging
- Neyodesk lists WhatsApp and email updates, diagnostic estimates, customer approvals, pickup alerts, and automated replies to service-status inquiries.checked 5 Oct 2026
- Data handling
- Neyodesk says it does not sell user or customer data and uses the WhatsApp Business API through Meta to send repair-status messages.checked 5 Oct 2026
- Industries
- The site says Neyodesk supports 85 service categories, including mobile repair, computer repair, automotive, HVAC, and pest control.checked 5 Oct 2026
- Product
- Neyodesk combines service tickets, technicians, billing, inventory, and customer updates in a service-management workspace.checked 5 Oct 2026
- Reports
- Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting.checked 5 Oct 2026
- Security
- The privacy policy says browser-to-server data uses TLS, passwords are hashed with bcrypt, production database access uses role-based controls, and automated backups are maintained.checked 5 Oct 2026
- Storage limit
- Each workspace includes 2 GB of storage shared across its branches; when full, new image and document uploads are paused.checked 5 Oct 2026
- Support
- Support is available by email, WhatsApp, or through the dashboard, and the contact page says the team responds to support issues within one business day.checked 5 Oct 2026
- Technician management
- The platform supports technician assignments, service statuses, priorities, multi-branch management, digital attendance, check-ins, and GPS tracking.checked 5 Oct 2026
- Ticket limit
- The terms set a limit of 100 new repair tickets per branch in any rolling 24-hour period.checked 5 Oct 2026
- Workflow
- The service workflow covers intake, technician assignment, service, and delivery, with tickets and barcodes generated at intake.checked 5 Oct 2026
Where it runs
- Device records
- Tickets can store device serial numbers, specifications, pre-checks, diagnostic images, and other device details.checked 5 Oct 2026
- Mobile apps
- Neyodesk says its iOS and Android apps support ticket updates, technician assignments, barcode printing, and business analytics.checked 5 Oct 2026
