NewStore
NewStore is a mobile-first omnichannel retail platform combining point of sale, order management, clienteling, inventory, and native shopping apps.
What NewStore is
NewStore is a mobile-first omnichannel retail platform combining point of sale, order management, clienteling, inventory, and native shopping apps. Its workflows include selling anywhere in a store, endless aisle, ship-from-store, buy online pickup in store, and curbside fulfillment. POS is the core product; inventory, clienteling, order management, store fulfillment, and payments are add-on modules. The order management system is described as a central source for order-related information, including inventory and customer information. Retailers can connect NewStore to existing systems through an API-first cloud design, REST and GraphQL APIs, and webhooks. The company lists more than 100 integration partners across ERP, ecommerce, warehouse management, logistics, payments, tax, business intelligence, and customer service. It says it can integrate with any ecommerce system that offers an API and has a productized Salesforce Commerce Cloud integration. Listed certifications and readiness include SOC 2 Type II, PCI DSS Level 1, and GDPR readiness; the company also describes AWS hosting, encryption, redundancy, and 24×7 monitoring. NewStore supports Android, iOS, web, and API access. Pricing is available on request, and the site directs prospective customers to book a demo.
Good
- Supports ship-from-store and curbside fulfillment
- POS is the core product, with additional modules available
- Lists more than 100 integration partners
- Provides REST and GraphQL APIs and webhooks
- Supports Android, iOS, web, and API access
Watch out
- Pricing is available only on request
- Inventory, clienteling, order management, fulfillment, and payments are add-ons
- Site is in maintenance mode
Who it suits
NewStore suits retail brands seeking to connect store sales, fulfillment, inventory, and customer engagement across channels. It may fit retailers looking for a modular platform with integrations to existing systems.
Verdict
NewStore brings store operations and omnichannel workflows into a modular retail platform. Prospective customers will need to request pricing and determine which add-on modules their operations require.
The facts
Each one read from NewStore's own pages, with the date it was checked.
What it does
- APIs
- NewStore provides REST APIs, a GraphQL API, and webhooks for interacting with and extending the platform.checked 4 Oct 2026
- Availability and rollout
- The site states 99.99% platform uptime, a three-week timeline to the first store live, and a 90-day full platform rollout.checked 4 Oct 2026
- Customization
- NewStore says retailers can configure business processes in Omnichannel Manager and build extensions to tailor the Associate App.checked 4 Oct 2026
- Ecommerce compatibility
- NewStore says it can integrate with any ecommerce system that offers an API and has a productized integration for Salesforce Commerce Cloud.checked 4 Oct 2026
- Fiscalization
- NewStore documents fiscalization support in countries including Austria, France and Monaco, Germany, India, Ireland, Italy, Norway, Poland, Portugal, Puerto Rico, Spain, and Sweden.checked 4 Oct 2026
- Infrastructure
- The company describes its platform as running on AWS with automated scaling, availability-zone redundancy, and 24×7 monitoring, testing, and support.checked 4 Oct 2026
- Integrations
- NewStore describes integrations across ERP, ecommerce, WMS, 3PL and carriers, payments, tax, BI, and customer service, with 100+ integration partners.checked 4 Oct 2026
- Modules
- The site lists POS as the core product, with inventory, clienteling, order management, store fulfillment, and payments as add-on modules.checked 4 Oct 2026
- Order management
- NewStore’s OMS is described as the single source of truth for order-related information, including inventory and customer information.checked 4 Oct 2026
- Payments
- NewStore Payments supports buy online pickup in store, buy online return in store, Tap to Pay on iPhone, mobile wallets, split payments, and remote payment links.checked 4 Oct 2026
- Pricing and sales
- The live site asks prospective customers to book a demo and lists no product prices; it describes modules as add-ons.checked 4 Oct 2026
- Product
- NewStore describes its product as a mobile-first omnichannel retail platform combining POS, order management, clienteling, inventory, and native shopping apps.checked 4 Oct 2026
- Purpose
- NewStore combines point of sale, fulfillment, inventory, and customer engagement in one retail platform.checked 4 Oct 2026
- Retail workflows
- The platform supports selling anywhere in a store, endless aisle, ship-from-store, buy online pickup in store, and curbside fulfillment.checked 4 Oct 2026
- Security
- NewStore says it encrypts persisted and transmitted data, follows PCI best practices for payment data, and handles personal and sensitive data in accordance with GDPR.checked 4 Oct 2026
- Security and compliance
- The site lists SOC 2 Type II, PCI DSS Level 1, and GDPR readiness; its platform description also mentions multi-tenant AWS hosting and 24×7 monitoring.checked 4 Oct 2026
- Support
- NewStore directs support questions, incidents, and assistance requests through its official support portal and ticketing system.checked 4 Oct 2026
- Target customers
- NewStore describes its offering as an omnichannel retail platform for modern stores and says it serves retail brands around the world.checked 4 Oct 2026
- Website status
- The site says it is in maintenance mode and that its new website goes live on October 9, 2026.checked 4 Oct 2026
Where it runs
- Cloud platform
- NewStore Omnichannel Cloud uses a microservices architecture and an API-first approach to connect with existing technology infrastructure.checked 4 Oct 2026
- POS
- Its mobile POS connects to an omnichannel order management system to support service across channels.checked 4 Oct 2026
The company
- Company
- NewStore’s company story says it was founded in 2015; its contact page lists its Boston address as 77 Sleeper St, Boston, MA 02210.checked 4 Oct 2026
- Founded
- 2015checked 28 Sep 2026
- Headquarters
- Boston, Massachusetts, United Stateschecked 28 Sep 2026
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