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fulfillmenttools vs NewStore

What both publish

FactfulfillmenttoolsNewStore
Founded20202015
HeadquartersThe company identifies its central office as being in Cologne, Germany.Boston, Massachusetts, United States
IntegrationsThe platform says it connects to ERP, WMS, commerce platforms, POS systems, AI agents, carriers and other tools through documented APIs.NewStore describes integrations across ERP, ecommerce, WMS, 3PL and carriers, payments, tax, BI, and customer service, with 100+ integration partners.
Productfulfillmenttools describes its product as an Agentic Order Management System built for enterprises.NewStore describes its product as a mobile-first omnichannel retail platform combining POS, order management, clienteling, inventory, and native shopping apps.
PurposeThe platform connects fulfillment operations with AI-driven decision-making for internal and external agents.NewStore combines point of sale, fulfillment, inventory, and customer engagement in one retail platform.
SecurityThe homepage displays ISO and GDPR badges and links to a security center.NewStore says it encrypts persisted and transmitted data, follows PCI best practices for payment data, and handles personal and sensitive data in accordance with GDPR.
Security and complianceThe company says its information security management system is ISO/IEC 27001-certified and that the platform is EU-hosted and GDPR-compliant.The site lists SOC 2 Type II, PCI DSS Level 1, and GDPR readiness; its platform description also mentions multi-tenant AWS hosting and 24×7 monitoring.
SupportThe about page states that fulfillmenttools offers 24/7 enterprise support.NewStore directs support questions, incidents, and assistance requests through its official support portal and ticketing system.

fulfillmenttools plans

  • fulfillmenttools platformPriced on request

NewStore plans

No prices published.

Pick fulfillmenttools if…

It is presented for enterprise and midmarket retailers, especially those managing fulfillment across complex networks. The company highlights both B2C and B2B use cases.

Pick NewStore if…

NewStore suits retail brands seeking to connect store sales, fulfillment, inventory, and customer engagement across channels. It may fit retailers looking for a modular platform with integrations to existing systems.

Charts they share