
fulfillmenttools
6.7#4 in quick commerce softwareAndroidiOSWebAPI
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| Fact | fulfillmenttools | NewStore |
|---|---|---|
| Founded | 2020 | 2015 |
| Headquarters | The company identifies its central office as being in Cologne, Germany. | Boston, Massachusetts, United States |
| Integrations | The platform says it connects to ERP, WMS, commerce platforms, POS systems, AI agents, carriers and other tools through documented APIs. | NewStore describes integrations across ERP, ecommerce, WMS, 3PL and carriers, payments, tax, BI, and customer service, with 100+ integration partners. |
| Product | fulfillmenttools describes its product as an Agentic Order Management System built for enterprises. | NewStore describes its product as a mobile-first omnichannel retail platform combining POS, order management, clienteling, inventory, and native shopping apps. |
| Purpose | The platform connects fulfillment operations with AI-driven decision-making for internal and external agents. | NewStore combines point of sale, fulfillment, inventory, and customer engagement in one retail platform. |
| Security | The homepage displays ISO and GDPR badges and links to a security center. | NewStore says it encrypts persisted and transmitted data, follows PCI best practices for payment data, and handles personal and sensitive data in accordance with GDPR. |
| Security and compliance | The company says its information security management system is ISO/IEC 27001-certified and that the platform is EU-hosted and GDPR-compliant. | The site lists SOC 2 Type II, PCI DSS Level 1, and GDPR readiness; its platform description also mentions multi-tenant AWS hosting and 24×7 monitoring. |
| Support | The about page states that fulfillmenttools offers 24/7 enterprise support. | NewStore directs support questions, incidents, and assistance requests through its official support portal and ticketing system. |
No prices published.
It is presented for enterprise and midmarket retailers, especially those managing fulfillment across complex networks. The company highlights both B2C and B2B use cases.
NewStore suits retail brands seeking to connect store sales, fulfillment, inventory, and customer engagement across channels. It may fit retailers looking for a modular platform with integrations to existing systems.