fulfillmenttools
fulfillmenttools is an Agentic Order Management System for retailers coordinating inventory, orders, and fulfillment across complex networks.
What fulfillmenttools is
fulfillmenttools is an Agentic Order Management System for retailers coordinating inventory, orders, and fulfillment across complex networks. Its Global Inventory Hub brings together stock, availability, and reservations across stores, warehouses, suppliers, and partners. Availability and Promising assesses inventory and capacity constraints to support feasible delivery commitments, while Advanced Order Routing selects a fulfillment path using inventory, capacity, delivery targets, and operational constraints. The platform also offers an AI Sidekick, an Order Routing Agent, and an Order Monitoring Agent. It connects with ERP, WMS, commerce platforms, POS systems, carriers, and other tools through documented APIs; external AI agents can connect through its MCP-based onX protocol. Backoffice is web-based, Operations is available on web and Android, Inventory on Android, and Returns on Android and iOS. Pricing is on request, with a 30-day trial described as covering all functions. The company says the platform is EU-hosted, GDPR-compliant, and ISO/IEC 27001-certified, and lists 24/7 enterprise support and 99.99% uptime and availability.
Good
- Unifies stock, availability, and reservations across networks.
- Routing evaluates inventory, capacity, and delivery targets.
- Connects to business systems through documented APIs.
- 30-day trial includes all platform functions.
- Operations and Returns apps span web and mobile platforms.
Watch out
- No free plan is listed.
- Pricing is available on request.
- The TypeScript SDK does not yet cover all API features.
Who it suits
It is presented for enterprise and midmarket retailers, especially those managing fulfillment across complex networks. The company highlights both B2C and B2B use cases.
Verdict
fulfillmenttools focuses on coordinating inventory and fulfillment decisions across retail networks, with APIs and agent features as part of the platform. Its trial can provide access to all functions, but pricing requires a conversation with the company.
Plans and prices
From fulfillmenttools's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| fulfillmenttools platform | Priced on request | Enterprise platform · contact for a demo |
The facts
Each one read from fulfillmenttools's own pages, with the date it was checked.
What it does
- AI features
- The platform offers an AI Sidekick, an Order Routing Agent and an Order Monitoring Agent.checked 30 Sep 2026
- API and SDK
- The platform provides REST and GraphQL APIs, and its open-source TypeScript SDK is available on GitHub and npm; the SDK does not yet cover all API features.checked 30 Sep 2026
- Architecture
- The company describes its architecture as API-first and MACH-certified.checked 30 Sep 2026
- Audience
- The company says it serves global brands and presents solutions for enterprise and midmarket businesses across retail sectors.checked 30 Sep 2026
- Availability
- The about page lists 99,99% uptime and availability.checked 30 Sep 2026
- Cloud infrastructure
- fulfillmenttools says it runs on Google Cloud infrastructure.checked 30 Sep 2026
- Delivery promises
- Availability and Promising evaluates inventory and capacity constraints to support feasible delivery promises.checked 30 Sep 2026
- External AI access
- External AI agents can connect through onX, an open MCP-based protocol for agent-to-OMS communication.checked 30 Sep 2026
- Integration access
- The developer links include API status, API specifications, integrations documentation, and a TypeScript SDK.checked 30 Sep 2026
- Integrations
- The platform says it connects to ERP, WMS, commerce platforms, POS systems, AI agents, carriers and other tools through documented APIs.checked 30 Sep 2026
- Inventory
- Global Inventory Hub unifies stock, availability, and reservations across stores, warehouses, suppliers, and partners.checked 30 Sep 2026
- Order routing
- Advanced Order Routing evaluates inventory, capacity, delivery targets, and operational constraints to select a fulfillment path for each order.checked 30 Sep 2026
- Product
- fulfillmenttools describes its product as an Agentic Order Management System built for enterprises.checked 30 Sep 2026
- Purpose
- The platform connects fulfillment operations with AI-driven decision-making for internal and external agents.checked 30 Sep 2026
- Security
- The homepage displays ISO and GDPR badges and links to a security center.checked 30 Sep 2026
- Security and compliance
- The company says its information security management system is ISO/IEC 27001-certified and that the platform is EU-hosted and GDPR-compliant.checked 30 Sep 2026
- Support
- The about page states that fulfillmenttools offers 24/7 enterprise support.checked 30 Sep 2026
- Support and availability
- The company lists 24/7 enterprise support and 99.99% uptime and availability among its company figures.checked 30 Sep 2026
- What it does
- fulfillmenttools is an Agentic Order Management System that connects inventory, orders and fulfillment operations across a network.checked 30 Sep 2026
The company
- Company origin
- The company says it began as a high-tech spin-off from REWE digital and was officially founded in 2020.checked 30 Sep 2026
- Founded
- 2020checked 28 Sep 2026
- Headquarters
- The company identifies its central office as being in Cologne, Germany.checked 30 Sep 2026
Where it runs
- Supported apps
- The Backoffice is web-based; the Operations App is available on web and Android; the Inventory App is available on Android; and the Returns App is available on Android and iOS.checked 30 Sep 2026
Money
- Trial
- The documentation describes a 30-day trial with access to all platform functions and features.checked 30 Sep 2026
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