Newgen Dynamic Case Management

What Newgen Dynamic Case Management is

Newgen Dynamic Case Management is a web-based product for handling case intake, workflows, records, and communications. It includes intake forms, workflow automation, approval workflows, audit trails, and reporting dashboards. Teams can personalize experiences, compose documents, and use API access. AI-assisted classification helps organize case information, while retention rules, legal holds, and disposition workflows support records handling. Mobile apps are available, and the deployment model is hybrid. Information can be delivered through email, SMS, WhatsApp, print, portals, mobile apps, social channels, web, printer, archive, and FTP. A free trial is listed with 10 users, 100 GB of storage, and 50,000 API calls per month. The Professional Edition includes 100 users, unlimited storage, and 100,000 API calls per month; the Enterprise Edition includes unlimited users and storage, with 100,000 API calls per month. Prices are available on request. The maker is headquartered in New Delhi, India, and was founded in 1992.