Network Assistant
The facts below are what the maker publishes about Network Assistant, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Network Assistant's own pages, with the date it was checked.
What it does
- Aviator integration
- The setup guide says an administrator must configure the Aviator integration (Service Manager) in Operations Cloud (AI Operations Management).checked 11 Oct 2026
- Data sent to model
- The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared.checked 5 Oct 2026
- Data sent to the model
- The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared.checked 11 Oct 2026
- Deployment
- The documented deployment options are classic Network Automation with Network Assistant and containerized Network Automation with Network Assistant.checked 11 Oct 2026
- Integration configuration
- Network Automation's integration settings say Network Assistant works with a Network Observability license and require certificates to be imported before configuration.checked 5 Oct 2026
- Integrations
- Setup guidance names AI Operations Management, Network Observability, an Aviator integration in Operations Cloud, and Network Automation integration.checked 5 Oct 2026
- Integration setup
- Network Automation integration requires completing the AI Operations Management or Network Operations Management container configuration and importing certificates into Network Automation.checked 11 Oct 2026
- Intended users
- The documentation describes Network Assistant as helping network operators and NetOps teams diagnose and resolve network issues.checked 11 Oct 2026
- Natural language diagnostics
- Operators can describe an issue in natural language, and the assistant generates vendor-specific diagnostic CLI commands.checked 5 Oct 2026
- Natural-language diagnostics
- It interprets natural-language problem descriptions and recommends vendor-specific diagnostic commands.checked 11 Oct 2026
- On-prem query allowance
- The license document says each Network Observability unit entitles users to 10 Aviator queries per month when Aviator is deployed on premises; extra queries require an OSM Aviator Capacity Query Pack.checked 5 Oct 2026
- Prerequisites
- Using Network Assistant requires enabling Network Automation capability when deploying AI Operations Management containerized and applying a Network Observability license.checked 11 Oct 2026
- Proactive checks
- It can recommend proactive health checks and early-warning diagnostics to help identify potential issues before they affect the network.checked 11 Oct 2026
- Purpose
- Network Assistant is an AI-powered diagnostic assistant that helps network operators troubleshoot issues and maintain network health.checked 11 Oct 2026
- Review and execution
- Users can review generated commands, create a diagnostic script, or run commands on demand.checked 11 Oct 2026
- Review and run commands
- Users can review generated commands, create a diagnostic script, or run commands on demand.checked 5 Oct 2026
The company
- Company background
- OpenText says it was founded in 1991 and provides information management software.checked 5 Oct 2026
- Headquarters
- OpenText lists its corporate headquarters in Waterloo, Ontario, Canada.checked 5 Oct 2026
Where it runs
- Device context
- Recommendations use device vendor, operating system, model, and platform as context.checked 11 Oct 2026
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