MyFax
The facts below are what the maker publishes about MyFax, checked and dated. Our editors have not written about it yet.
Plans and prices
From MyFax's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Home Office User | $8.25 a month | Send 100 pages · Receive 100 pages · billed annually |
| Small Business User | $20.83 a month | Send 300 pages · Receive 300 pages · billed annually |
| Power User | $37.50 a month | Send 600 pages · Receive 600 pages · billed annually |
| Home Office User introductory month | $5 a month | Send 100 pages · Receive 100 pages · first month only |
The facts
Each one read from MyFax's own pages, with the date it was checked.
What it does
- API and extensibility
- Consensus corporate filings describe API connections for commercial customers, while MyFax consumer pages emphasize email, web, and mobile access.checked 15 Oct 2026
- Archive storage
- MyFax advertises unlimited online fax storage with tagging, searching, and organization tools.checked 15 Oct 2026
- Bulk recipients
- The service can send one fax to as many as 50 recipient numbers simultaneously.checked 15 Oct 2026
- Cloud integrations
- The iOS app listing says users can upload from Dropbox, Box, or Google Drive and print with AirPrint.checked 15 Oct 2026
- Compliance support
- nonechecked 23 Sep 2026
- Cover pages
- Users can create or attach custom cover pages through MyFax Central.checked 15 Oct 2026
- Email faxing
- Users can address an email to a fax number at send.myfax.com and attach documents for transmission.checked 15 Oct 2026
- Email senders
- An account can authorize up to five email addresses to send faxes and can forward incoming faxes to one inbox.checked 15 Oct 2026
- Fax numbers
- Plans can include local, toll-free, or international numbers, and the service supports porting an existing fax number.checked 15 Oct 2026
- File support
- The official guide provides a supported-file-formats reference for sending and receiving faxes by email or Internet.checked 15 Oct 2026
- HIPAA limitation
- The FAQ directs customers needing HIPAA-compliant cloud faxing to eFax Corporate rather than claiming MyFax compliance.checked 15 Oct 2026
- Inbound faxing
- Yeschecked 23 Sep 2026
- International faxing
- Yeschecked 23 Sep 2026
- Limit: customer support
- GetApp review scoring gives customer support 2.9 out of 5, and reviewers mention waiting for email responses.checked 15 Oct 2026
- Limit: interface and security
- TechRadar criticizes the dated interface and higher pricing, and notes no two-factor authentication or published encryption details.checked 15 Oct 2026
The company
- Company founding
- LinkedIn lists Consensus Cloud Solutions' founding year as 1995.checked 15 Oct 2026
- Company origin
- MyFax says it launched in 2004 by Protus IP Solutions and was acquired by J2 Cloud Services in 2010.checked 15 Oct 2026
- Company size
- LinkedIn lists Consensus Cloud Solutions as a public company headquartered in Los Angeles with 501–1,000 employees.checked 15 Oct 2026
- Founded
- 2004checked 28 Sep 2026
- Headquarters
- 700 S. Flower St., 15th Floor, Los Angeles, CA 90017, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Limit: billing complaints
- Recent Trustpilot complaints repeatedly allege continued charges after cancellation, disputed billing, and difficulty obtaining help.checked 15 Oct 2026
- Limit: cancellation and billing
- G2 reviewers report difficulty canceling, changing payment information, and unexpected page charges after trials.checked 15 Oct 2026
Where it runs
- Limit: iOS app reports
- App Store reviews include complaints about failed sends, login problems, inaccurate sent-fax status, and difficult cancellation.checked 15 Oct 2026
Alternatives to MyFax
- 1
FAX.PLUS
Free planAndroidiOSWeb8.6From $6.99 a month - 2
GotFreeFax
Free planAndroidiOSWebAPI8.6Free plan - 3
eFax
AndroidiOSWebAPI8.4$18.99 usage-based - 4
OTG Networks vFax
Free planAndroidiOSWebmacOS8.3From $15 a month - 5
Consensus Cloud Fax
AndroidiOSWebAPI8.3From $18.99 a month - 6
FaxTerra
Free planAndroidiOSWeb8.3Free plan