Consensus Cloud Fax
The facts below are what the maker publishes about Consensus Cloud Fax, checked and dated. Our editors have not written about it yet.
Plans and prices
From Consensus Cloud Fax's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | $39.99 a month | 500 pages/month to 51 countries · $0.07 per overage page · 5 users · extra users $10/month · extra fax lines $5/month · HIPAA compliant · BAA · monthly |
| Personal | $18.99 a month | 200 pages/month to US and Canada · $0.10 per overage page · 1 user · 1 fax number · HIPAA compliant · monthly |
| Corporate | Priced on request | Custom industry plans · HIPAA compliant · BAA · HITRUST certified · dedicated account management · full eFax API · admin portal · custom contract |
The facts
Each one read from Consensus Cloud Fax's own pages, with the date it was checked.
What it does
- AI processing
- Consensus offers NLP and AI functions that extract clinical details from unstructured faxes and populate EHR systems.checked 15 Oct 2026
- API authentication
- The API documentation states support for OAuth 2.0 token authentication.checked 15 Oct 2026
- API availability
- Enterprise API access is sales-led and the page directs developers to contact sales.checked 15 Oct 2026
- API capabilities
- The API supports fax transmission, image and metadata downloads, webhooks, fax search/retrieval/deletion, user provisioning, number management and authorization management.checked 15 Oct 2026
- API type
- The eFax Enterprise API is a standards-based REST API intended for high-volume regulated faxing.checked 15 Oct 2026
- Cloud fax model
- Incoming faxes are converted to PDF, TIFF or EFX attachments and delivered to employees by email.checked 15 Oct 2026
- Compliance
- eFax Corporate states compliance support for HIPAA, SOX, GLBA, PCI-DSS and FERPA and identifies HITRUST CSF certification.checked 15 Oct 2026
- Compliance support
- hipaachecked 20 Sep 2026
- Deployment
- AWS Marketplace lists eFax Corporate as SaaS deployed on AWS rather than customer self-hosted software.checked 15 Oct 2026
- Desktop access
- A desktop application lets users send faxes from a PC without a traditional fax machine.checked 15 Oct 2026
- Digital signatures
- The service supports electronic signatures and automated form filling for fax workflows.checked 15 Oct 2026
- Email faxing
- Users can send a fax by emailing attachments to a destination number followed by @efaxsend.com.checked 15 Oct 2026
- Enterprise pricing
- AWS Marketplace says Corporate pricing is contract-based with usage charges for overages and lists standard pages at $0.10 each.checked 15 Oct 2026
- Healthcare interoperability
- The portfolio includes Direct Secure Messaging, EHR/EMR integration, real-time event notifications and FHIR/HL7 data conversion.checked 15 Oct 2026
- Identity controls
- Consensus says its cloud fax application verifies user identity and supports two-step verification.checked 15 Oct 2026
- Inbound faxing
- Yeschecked 20 Sep 2026
- Integrations
- Consensus lists integrations or partnerships involving Salesforce, NextGen Healthcare, Verizon One Talk, AWS Marketplace, Hyland, Windstream and Secure Exchange Solutions.checked 15 Oct 2026
- International faxing
- Yeschecked 20 Sep 2026
- Limit: interface
- Reviewers describe the web interface as dated or clunky, especially for searching and managing large fax volumes.checked 15 Oct 2026
- Limit: mobile reliability
- Google Play reviews mention account suspension or cancellation errors and occasional app or browser fax failures.checked 15 Oct 2026
The company
- Company legal name
- Crunchbase identifies the legal entity as Consensus Cloud Solutions, Inc.checked 15 Oct 2026
- Headquarters
- Los Angeles, California, USAchecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Limit: cancellation and billing
- Trustpilot and Google Play reviewers report difficulty cancelling subscriptions, unexpected renewals or billing problems.checked 15 Oct 2026
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