eFax
The facts below are what the maker publishes about eFax, checked and dated. Our editors have not written about it yet.
Plans and prices
From eFax's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Personal | $18.99 a month | 200 pages/month to US and Canada · 1 user · 1 fax number · $0.10/page overage · HIPAA-compliant encryption · $4.99 for the first month |
| Business | $39.99 a month | 500 pages/month to 51 countries · 5 users · 1 fax number · $0.07/page overage · BAA · HIPAA compliant · $14.99 for the first month |
| Corporate | Priced on request | Custom volume · BAA · HITRUST certified · dedicated account management · full API · admin portal · Custom quote |
The facts
Each one read from eFax's own pages, with the date it was checked.
What it does
- API
- eFax offers an API for integrating fax transmission with applications and business workflows.checked 15 Oct 2026
- API documentation
- The developer API package includes an API specification, SDKs, code samples and technical resources.checked 15 Oct 2026
- Compliance
- Official materials cite HIPAA, SOX, GLBA, PCI-DSS, FERPA and HITRUST CSF certification for corporate offerings.checked 15 Oct 2026
- Compliance support
- hipaachecked 23 Sep 2026
- Desktop software
- Windows users can download eFax Print-to-Fax to send documents from a computer.checked 15 Oct 2026
- Electronic signing
- The service lets users electronically sign documents before sending them by fax.checked 15 Oct 2026
- Email integrations
- Shared-email faxing supports one-click workflows from Outlook and Gmail.checked 15 Oct 2026
- Email notifications
- Email alerts notify users when faxes are sent or received.checked 15 Oct 2026
- Inbound faxing
- Yeschecked 23 Sep 2026
- Infrastructure
- eFax says its data centers use Tier III servers and hosting providers with SSAE16 or SOC 2 reports.checked 15 Oct 2026
- International faxing
- Yeschecked 23 Sep 2026
- Licence
- The customer agreement describes a hosted service supplied by Consensus entities and does not provide an open-source licence.checked 15 Oct 2026
- Limit: Gartner support and cancellation
- A Gartner reviewer alleges aggressive cancellation handling and delayed support with instructions that did not match the product.checked 15 Oct 2026
- Limit: Google Play cancellation
- Google Play reviewers report that cancelling through the mobile app is difficult and that subscription procedures feel complicated.checked 15 Oct 2026
- Limit: Trustpilot cancellation
- Trustpilot's summary says some customers report frustrating difficulty cancelling subscriptions.checked 15 Oct 2026
- Limit: TrustRadius administration
- TrustRadius reviewers cite outdated administration screens, limited organization tools, slow transmission and difficult cancellation.checked 15 Oct 2026
- Monthly page allowance
- 200checked 23 Sep 2026
The company
- Company headquarters and size
- LinkedIn lists Los Angeles headquarters and 501–1,000 employees for eFax.checked 15 Oct 2026
- Company history
- Consensus says the eFax brand has been established for more than 25 years.checked 15 Oct 2026
- Company owner
- eFax is a brand of publicly traded Consensus Cloud Solutions, Inc.checked 15 Oct 2026
- Founded
- 1999checked 28 Sep 2026
- Headquarters
- Los Angeles, California, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
Where it runs
- Mobile apps
- eFax provides Android and iOS applications for sending and receiving faxes from smartphones and tablets.checked 15 Oct 2026
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