My AI Front Desk

What My AI Front Desk is

My AI Front Desk is an AI front office platform for handling customer conversations across voice, text, chat and email. Its AI receptionist answers calls around the clock, qualifies callers, books appointments and can transfer calls to a human with a transcript. Customer memory is shared across channels, and interactions become structured data that can trigger follow-up actions. The site says users can provide a website URL or business description so the AI can build a receptionist, with setup in under five minutes.

Business-in-a-Box costs $99 a month when billed monthly or $79 a month when billed annually. It includes 200 voice minutes, 100 chatbot conversations, 400 SMS messages, 300 form submissions, 20 knowledge base pages and two editor seats per month. Overage credits cost $0.01 each; listed Business rates use 25 credits per voice minute, four per SMS and five per chatbot conversation. The plan includes Zapier and priority email support. Partner / Enterprise offers custom pricing, API access and custom integrations. The company says it supports HIPAA-compliant use with signed BAAs, encryption and access controls, and that models can run on customer infrastructure.