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MuniSoft Utility Billing and Receivables

MuniSoft Utility Billing and Receivables is paid software for local governments billing water, sewer, hydro, gas, and other utilities.

Place
#19 of 26
Score
5.4

What MuniSoft Utility Billing and Receivables is

MuniSoft Utility Billing and Receivables is paid software for local governments billing water, sewer, hydro, gas, and other utilities. It supports multi-tier rates, configurable billing frequencies, and discount, interest, and penalty policies. Accounts can be created from assessment-roll information, while meter readings may be entered manually or imported from automated collection systems. Reports summarize consumption and billing by charge and rate, and usage statistics can be exported for rate setting and revenue planning. Find Errors flags erroneous billings, Issue Missed Billing handles missed cases, and arrears can transfer to a Tax roll at year end. Optional extensions include Remote Meter Reader System, eNotices, Preauthorized Debit, and Multi-Batch UB. Payment processing and autopay are listed. Pricing is not published; the vendor directs customers to a login-restricted pricing page.

Good

  • Handles water, sewer, hydro, and gas billing
  • Supports tiered rates and rate management
  • Imports meter data
  • Includes payment processing and autopay
  • First-year support and training included

Watch out

  • No free plan
  • Pricing requires login to access information
  • Remote meter setup requires substantial municipal work
  • Optional extensions may be needed

Who it suits

MuniSoft suits local governments needing tiered utility billing, meter-data handling, payment processing, and configurable receivables controls.

Verdict

MuniSoft covers utility billing, meter data, receivables, payment processing, and arrears workflows for local governments. Prospective buyers should account for restricted pricing access and the manual effort required for remote meter setup.

Plans and prices

From MuniSoft Utility Billing and Receivables's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Utility Billing and ReceivablesPriced on requestPrice not published; vendor directs customers to Pricing and Order Information, which requires login

The facts

Each one read from MuniSoft Utility Billing and Receivables's own pages, with the date it was checked.

What it does

Account setup
Billing accounts can be created using information from the assessment roll, including billing details, name, address and legal description.checked 9 Oct 2026
Arrears transfer
The program can transfer utility arrears to a Tax roll at year end.checked 9 Oct 2026
Intended customers
MuniSoft describes its software as developed for local governments and says its applications are tailored to jurisdictions' legislative requirements.checked 9 Oct 2026
Meter integrations
The Remote Meter Reading System product sheet lists interfaces for Neptune EZ Route and N_Sight, Sensus and Itron; Badger can be interfaced using RMRS and CRL.checked 9 Oct 2026
Meter readings
Meter readings can be entered manually or from automated data collection systems.checked 9 Oct 2026
Meter-reading setup limit
MuniSoft says Remote Meter Reading System setup requires significant municipal staff knowledge and manual setup, testing and troubleshooting; the municipality does most setup work.checked 9 Oct 2026
Meter system integrations
The Remote Meter Reading System product sheet lists standard interfaces for Neptune EZ Route and N_Sight, Sensus and Itron, and an interface for Badger using RMRS and CRL.checked 9 Oct 2026
Optional extensions
Optional extensions listed for Utility Billing are Remote Meter Reader System, eNotices, Preauthorized Debit and Multi-Batch UB.checked 9 Oct 2026
Pricing access
The Utility Billing page links to Pricing and Order Information, but that link redirects to a restricted page requiring login.checked 9 Oct 2026
Rate controls
Users can configure unlimited rate settings and billing frequencies and control discount, interest and penalty policies.checked 9 Oct 2026
Reporting
The product sheet says the program can export usage statistics for rate setting and revenue planning.checked 9 Oct 2026
Reports
Statistical reports summarize consumption and billing by charge and rate.checked 9 Oct 2026
Security
MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite.checked 9 Oct 2026
Support
MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request.checked 9 Oct 2026
Support and training
MuniSoft says first-year support and training are included in the purchase price, with ongoing or additional services available on request.checked 9 Oct 2026
Tax integration
The product automates customer information creation from MuniSoft Tax's shared customer database.checked 9 Oct 2026
What it does
Bills water, sewer, hydro, gas and other utilities using multi-tier rate structures.checked 9 Oct 2026

Money

Billing checks
Find Errors can flag erroneous billings when meter readings are entered, and Issue Missed Billing supports missed billing cases.checked 9 Oct 2026
Billing safeguards
Final Billing Processing is available throughout the billing cycle; Issue Missed Billing and Find Errors help address missed or erroneous billings.checked 9 Oct 2026
Rates and billing controls
Users can configure rate settings and billing frequencies and control discount, interest and penalty policies.checked 9 Oct 2026
Utility billing
The system handles multi-tier rates for water, sewer, hydro, gas and other utilities.checked 9 Oct 2026

The company

Company
MuniSoft is a privately owned Canadian provider of software and hardware solutions for local governments; its national office is in Regina, Saskatchewan.checked 9 Oct 2026
Founded
MuniSoft says it has served local governments with municipal software since 1985.checked 9 Oct 2026
Headquarters
Regina, Saskatchewan, Canadachecked 28 Sep 2026

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