MuniSoft Utility Billing and Receivables
MuniSoft Utility Billing and Receivables is paid software for local governments billing water, sewer, hydro, gas, and other utilities.
What MuniSoft Utility Billing and Receivables is
MuniSoft Utility Billing and Receivables is paid software for local governments billing water, sewer, hydro, gas, and other utilities. It supports multi-tier rates, configurable billing frequencies, and discount, interest, and penalty policies. Accounts can be created from assessment-roll information, while meter readings may be entered manually or imported from automated collection systems. Reports summarize consumption and billing by charge and rate, and usage statistics can be exported for rate setting and revenue planning. Find Errors flags erroneous billings, Issue Missed Billing handles missed cases, and arrears can transfer to a Tax roll at year end. Optional extensions include Remote Meter Reader System, eNotices, Preauthorized Debit, and Multi-Batch UB. Payment processing and autopay are listed. Pricing is not published; the vendor directs customers to a login-restricted pricing page.
Good
- Handles water, sewer, hydro, and gas billing
- Supports tiered rates and rate management
- Imports meter data
- Includes payment processing and autopay
- First-year support and training included
Watch out
- No free plan
- Pricing requires login to access information
- Remote meter setup requires substantial municipal work
- Optional extensions may be needed
Who it suits
MuniSoft suits local governments needing tiered utility billing, meter-data handling, payment processing, and configurable receivables controls.
Verdict
MuniSoft covers utility billing, meter data, receivables, payment processing, and arrears workflows for local governments. Prospective buyers should account for restricted pricing access and the manual effort required for remote meter setup.
Plans and prices
From MuniSoft Utility Billing and Receivables's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Utility Billing and Receivables | Priced on request | Price not published; vendor directs customers to Pricing and Order Information, which requires login |
The facts
Each one read from MuniSoft Utility Billing and Receivables's own pages, with the date it was checked.
What it does
- Account setup
- Billing accounts can be created using information from the assessment roll, including billing details, name, address and legal description.checked 9 Oct 2026
- Arrears transfer
- The program can transfer utility arrears to a Tax roll at year end.checked 9 Oct 2026
- Intended customers
- MuniSoft describes its software as developed for local governments and says its applications are tailored to jurisdictions' legislative requirements.checked 9 Oct 2026
- Meter integrations
- The Remote Meter Reading System product sheet lists interfaces for Neptune EZ Route and N_Sight, Sensus and Itron; Badger can be interfaced using RMRS and CRL.checked 9 Oct 2026
- Meter readings
- Meter readings can be entered manually or from automated data collection systems.checked 9 Oct 2026
- Meter-reading setup limit
- MuniSoft says Remote Meter Reading System setup requires significant municipal staff knowledge and manual setup, testing and troubleshooting; the municipality does most setup work.checked 9 Oct 2026
- Meter system integrations
- The Remote Meter Reading System product sheet lists standard interfaces for Neptune EZ Route and N_Sight, Sensus and Itron, and an interface for Badger using RMRS and CRL.checked 9 Oct 2026
- Optional extensions
- Optional extensions listed for Utility Billing are Remote Meter Reader System, eNotices, Preauthorized Debit and Multi-Batch UB.checked 9 Oct 2026
- Pricing access
- The Utility Billing page links to Pricing and Order Information, but that link redirects to a restricted page requiring login.checked 9 Oct 2026
- Rate controls
- Users can configure unlimited rate settings and billing frequencies and control discount, interest and penalty policies.checked 9 Oct 2026
- Reporting
- The product sheet says the program can export usage statistics for rate setting and revenue planning.checked 9 Oct 2026
- Reports
- Statistical reports summarize consumption and billing by charge and rate.checked 9 Oct 2026
- Security
- MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite.checked 9 Oct 2026
- Support
- MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request.checked 9 Oct 2026
- Support and training
- MuniSoft says first-year support and training are included in the purchase price, with ongoing or additional services available on request.checked 9 Oct 2026
- Tax integration
- The product automates customer information creation from MuniSoft Tax's shared customer database.checked 9 Oct 2026
- What it does
- Bills water, sewer, hydro, gas and other utilities using multi-tier rate structures.checked 9 Oct 2026
Money
- Billing checks
- Find Errors can flag erroneous billings when meter readings are entered, and Issue Missed Billing supports missed billing cases.checked 9 Oct 2026
- Billing safeguards
- Final Billing Processing is available throughout the billing cycle; Issue Missed Billing and Find Errors help address missed or erroneous billings.checked 9 Oct 2026
- Rates and billing controls
- Users can configure rate settings and billing frequencies and control discount, interest and penalty policies.checked 9 Oct 2026
- Utility billing
- The system handles multi-tier rates for water, sewer, hydro, gas and other utilities.checked 9 Oct 2026
The company
- Company
- MuniSoft is a privately owned Canadian provider of software and hardware solutions for local governments; its national office is in Regina, Saskatchewan.checked 9 Oct 2026
- Founded
- MuniSoft says it has served local governments with municipal software since 1985.checked 9 Oct 2026
- Headquarters
- Regina, Saskatchewan, Canadachecked 28 Sep 2026
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