Muni-Link
C
C tier on Utility Billing SoftwareScore 6.1 · #11 of 28
- Android app
- Not listed
- Free plan
- No
- Runs on
- Web
Summary
Muni-Link is ranked #11 of 28 in utility billing software on Everything Xiaomi. It runs on Web.
Muni-Link plans and pricing
All plansMuni-Link utility billing subscription Not published Price not published; request a demo muni-link.com · 4 Oct 2026
Compared on utility billing software
- Utility types
- water, sewer, stormwater, refuse/trash, and other municipal servicesmuni-link.com
- Billing model
- mixedmuni-link.com
- Rate management
- Yesmuni-link.com
- Meter data import
- Yesmuni-link.com
- Payment processing
- Yesmuni-link.com
- Autopay
- Yesmuni-link.com
- Customer account portal
- Yesmuni-link.com
Facts
- Purpose
- Muni-Link is a cloud-based utility billing platform and customer information system for municipalities and utility providers.muni-link.com · 4 Oct 2026
- Core functions
- The platform brings account management, billing, payments, service orders, and customer communications into one system.muni-link.com · 4 Oct 2026
- Billing workflow
- A guided, single-page workflow covers readings, estimates, reports, calculations, and printing, and flags irregular usage for review before bills are finalized.muni-link.com · 4 Oct 2026
- Customer portal
- Customers can use the online portal to view bills, make payments, review usage, enroll in autopay and e-billing, and manage multiple accounts.muni-link.com · 4 Oct 2026
- Payment options
- Payment methods include Venmo, Google Pay, PayPal, credit cards, autopay, and text-to-pay through Invoice Cloud integration.muni-link.com · 4 Oct 2026
- Payment integrations
- The maker lists Invoice Cloud, Paystar, Global Payments, and Autoagent as payment providers; utilities using a different provider need to transition to an integrated partner.muni-link.com · 4 Oct 2026
- Business system integrations
- Muni-Link connects with GIS, accounting, meter reading, and asset management systems; QuickBooks, Sage Intacct, and NetSuite are named accounting integrations.muni-link.com · 4 Oct 2026
- Integration list limit
- The maker says to contact its team or request a demo for a complete current list of integration partners and capabilities.muni-link.com · 4 Oct 2026
- Security
- The platform is hosted on Amazon Web Services and uses automatic backups, software updates, multi-factor authentication, and role-based permissions; the page does not name specific certifications.muni-link.com · 4 Oct 2026
- Support
- Unlimited support is included with the subscription at no extra cost and is available by phone, chat, or email during Eastern Time business hours.muni-link.com · 4 Oct 2026
- Support hours
- The support page lists availability as 9am–5pm EST and says an after-hours answering service handles urgent issues.muni-link.com · 4 Oct 2026
- Who it serves
- Muni-Link identifies water, sewer, and stormwater utilities, trash and garbage authorities, municipal and regional governments, and flat-rate service providers as customers it serves.muni-link.com · 4 Oct 2026
Company
- Company ownership and headquarters
- Muni-Link says it is owned by Neptune Technology Group and headquartered in central Pennsylvania.muni-link.com · 4 Oct 2026
- Headquarters
- Central Pennsylvania, United Statesmuni-link.com · 28 Sept 2026
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Sources
- muni-link.com/utility/· checked 4 Oct 2026
- muni-link.com/product/· checked 4 Oct 2026
- muni-link.com/features/payments/· checked 4 Oct 2026
- muni-link.com/features/integrations/· checked 4 Oct 2026
- muni-link.com/forever-support/customer-support-team/· checked 4 Oct 2026
- muni-link.com/company/· checked 4 Oct 2026