Msgai
The facts below are what the maker publishes about Msgai, checked and dated. Our editors have not written about it yet.
Plans and prices
From Msgai's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | ₹10,789 a year | 1 team member · 1 app integration · API limit 100 msgs/min · ₹10,789 per year; save 20% |
| Growth | ₹32,389 a year | 5 team members · Unlimited app integrations · API limit 600 msgs/min · ₹32,389 per year; save 20% |
| Business | ₹86,389 a year | 15 team members · API limit 60,000 msgs/min · 1-hour priority SLA · ₹86,389 per year; save 20% |
The facts
Each one read from Msgai's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- API
- Msgai documents a public API for sending messages and templates, with outbound webhooks for message and conversation events.checked 12 Oct 2026
- Automation
- The platform offers broadcasts, visual chatbot flows, and AI agents for automating replies.checked 12 Oct 2026
- Calling
- The terms list WhatsApp Business Calling with recording among the services offered.checked 12 Oct 2026
- Deployment channels
- messagingchecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Integrations
- The integrations documentation lists connections including Razorpay, Stripe, Shopify, Zapier, HubSpot, and Salesforce, plus generic webhooks.checked 12 Oct 2026
- Intended users
- Msgai describes its platform as built for Indian businesses, from D2C brands to large enterprises.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Messaging
- Its shared inbox lets teams view, reply to, assign, and resolve WhatsApp conversations.checked 12 Oct 2026
- Privacy
- Msgai says customer data is primarily stored on servers in India and that its privacy policy covers India’s DPDP Act and GDPR where applicable.checked 12 Oct 2026
- Product
- Msgai provides a platform for WhatsApp Business API messaging, Instagram messaging, RCS, and communication automation.checked 12 Oct 2026
- Security
- The integrations guide recommends webhook signature verification and says integration credentials are stored in ScyllaDB scoped to the user.checked 12 Oct 2026
- Support
- The support documentation allows users to raise tickets from the dashboard and lists first-response targets from two hours for urgent tickets to 24 hours for low-priority tickets during business hours.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Plan limits
- Starter includes one team member and one app integration; Growth includes five team members and unlimited app integrations; Business includes 15 team members.checked 12 Oct 2026
- Trial
- The pricing page says every plan includes a 14-day free trial and has zero setup fees.checked 12 Oct 2026
The company
- Headquarters
- Indiachecked 28 Sep 2026
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