Monology
The facts below are what the maker publishes about Monology, checked and dated. Our editors have not written about it yet.
Plans and prices
From Monology's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $19 a month | 500 pool credits/mo · 1 chatbot · 1 widget · 5 dynamic forms · 5 team members · unlimited conversations · billed monthly |
| Professional | $49 a month | 2,000 pool credits/mo · 3 chatbots · 3 widgets · 15 dynamic forms · 10 team members · unlimited conversations · billed monthly |
| Enterprise | $99 a month | 5,000 pool credits/mo · 6 chatbots · 6 widgets · 30 dynamic forms · 20 team members · unlimited conversations · billed monthly |
The facts
Each one read from Monology's own pages, with the date it was checked.
What it does
- Actions and integrations
- Available integrations include Slack, Zendesk, SendGrid, Mailgun, AWS SES, ZeptoMail, custom REST APIs, and webhooks; Microsoft Teams, Discord, HubSpot, Salesforce, Intercom, Zapier, and Make are marked coming soon.checked 12 Oct 2026
- AI bot generation
- Yeschecked 22 Sep 2026
- AI data use
- The homepage states customer data is encrypted at rest and never used to train AI models.checked 12 Oct 2026
- AI providers
- Users can use Monology AI or connect their own OpenAI or Azure OpenAI key without Monology credits or markup.checked 12 Oct 2026
- Credit limits
- Monthly AI pool credits are 500 for Starter, 2,000 for Professional, and 5,000 for Enterprise; purchased wallet credits do not expire.checked 12 Oct 2026
- Deployment
- Chatbots can be embedded on websites using a script tag or React package, and can also be shared through chat links.checked 12 Oct 2026
- Deployment channels
- websitechecked 22 Sep 2026
- Grounded answers
- The assistant answers from verified knowledge and does not use the open internet for responses.checked 12 Oct 2026
- Human handoff
- Yeschecked 22 Sep 2026
- Knowledge-base answers
- Yeschecked 22 Sep 2026
- Knowledge sources
- Users can upload PDFs, CSVs, text, FAQs, policies, or website links as knowledge sources.checked 12 Oct 2026
- Lead qualification
- Chatbots can classify visitor intent, collect lead details, route conversations, and alert teams.checked 12 Oct 2026
- Paid from
- 19checked 22 Sep 2026
- Privacy and security
- The privacy policy says data is stored on servers in the United States, regular backups are maintained, and appropriate technical and organizational security measures are used.checked 12 Oct 2026
- Purpose
- Monology turns business knowledge into an AI chatbot that answers customers, qualifies leads, and books meetings.checked 12 Oct 2026
- Support
- The homepage says onboarding is directly with the founder, and the pricing FAQ directs questions to [email protected].checked 12 Oct 2026
- Visual builder
- A no-code visual canvas supports conversation flows with Start, AI Agent, Message, Branch, Form, Action, and End blocks.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial and billing
- The 11-day free trial requires no credit card, and the pricing page says plans can be upgraded, downgraded, or canceled anytime.checked 12 Oct 2026
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