Mon Ami
Mon Ami is a cloud data system purpose-built for aging and disability service providers.
What Mon Ami is
Mon Ami is a cloud data system purpose-built for aging and disability service providers. Its case management keeps care plans, assessments, services, and notes in one connected client record. Related modules cover billing, information and assistance, enhanced assessments, OAAPS, ombudsman, provider portal, and Medicaid administrative claiming. Billing supports EDI 837P and 837I submissions to Medicaid and managed care organizations, including through an existing clearinghouse. The case management product describes an open REST API, HL7 FHIR R4, and integrations with state systems, health information exchanges, and EHRs. The provider portal lets contracted providers view shared client information, receive authorizations, report services, and manage credentials. Mon Ami says the service meets WCAG 2.1 AA and was tested with JAWS and NVDA. It states that PHI is encrypted in transit and at rest, data is hosted in U.S. regions, and annual independent SOC 2 Type II audits are conducted. Pricing is on request and scoped to agency needs.
Good
- Connected client records
- Multiple service modules
- EDI Medicaid billing support
- REST API and HL7 FHIR R4
- Accessibility and PHI protections
Watch out
- Pricing on request
- Cloud deployment only
- SOC 2 reports require NDA
- Designed for specialized service providers
Who it suits
It suits aging and disability service agencies needing connected case records, billing, provider collaboration, and compliance-oriented controls. Teams requiring APIs, accessibility support, or U.S. hosting may also consider it.
Verdict
Mon Ami brings case management, billing, provider access, and interoperability into one cloud system for aging and disability services. Agencies should request pricing and confirm that its modules match their workflows.
Plans and prices
From Mon Ami's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Agency license | Priced on request | Pricing scoped to agency needs · unlimited user seats, client and case records, file storage, data fields, forms, assessments, data export, ad hoc reporting, and updates included |
The facts
Each one read from Mon Ami's own pages, with the date it was checked.
What it does
- Accessibility
- Mon Ami says it is built to WCAG 2.1 AA and tested with JAWS and NVDA screen readers.checked 11 Oct 2026
- Audit trail
- Yeschecked 21 Sep 2026
- Case intake forms
- Yeschecked 21 Sep 2026
- Case management
- Case management puts care plans, assessments, services, and notes in one connected client record.checked 11 Oct 2026
- Connected modules
- Its products include case management, billing, information and assistance, enhanced assessments, OAAPS, ombudsman, provider portal, and Medicaid administrative claiming.checked 11 Oct 2026
- Custom case fields
- Yeschecked 21 Sep 2026
- Deployment
- cloudchecked 21 Sep 2026
- Hosting
- The company says all data is hosted in U.S. regions.checked 11 Oct 2026
- Information and assistance
- The information and assistance module records calls, emails, walk-ins, web inquiries, and partner referrals in one client record, with OAAPS-aligned contact data.checked 11 Oct 2026
- Interoperability
- The case management page describes an open REST API, HL7 FHIR R4, and integrations with state systems, health information exchanges, and EHRs.checked 11 Oct 2026
- Provider portal
- The provider portal lets contracted providers view shared client information, receive service authorizations, report services, and manage credentials.checked 11 Oct 2026
- Purpose
- Mon Ami is a data system purpose-built for aging and disability service providers.checked 11 Oct 2026
- Reporting dashboards
- Yeschecked 21 Sep 2026
- Security
- The company says systems handling protected health information are HIPAA-compliant, encrypt PHI in transit and at rest, and use a documented breach-notification process.checked 11 Oct 2026
- SOC 2
- Mon Ami says it undergoes annual independent SOC 2 Type II audits and makes reports available to qualified prospects under NDA.checked 11 Oct 2026
- Support
- Mon Ami describes support from a team familiar with aging and disability services, OAAPS, NORS, and compliance requirements.checked 11 Oct 2026
- Workflow automation
- Yeschecked 21 Sep 2026
Money
- Billing
- Billing supports EDI 837P and 837I submissions to Medicaid and managed care organizations, or through an existing clearinghouse.checked 11 Oct 2026
The company
- Founded
- 2018checked 28 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
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