Lumi
Lumi is a web platform for dog grooming salons, covering bookings, reminders, payments, staff scheduling, and pet records.
What Lumi is
Lumi is a web platform for dog grooming salons, covering bookings, reminders, payments, staff scheduling, and pet records. Its drag-and-drop calendar is designed to avoid double bookings and organize the day’s flow. Two-way SMS lets customers confirm, cancel, or reschedule appointments with keyword replies. Digital pet profiles store vaccination records, grooming notes, vet information, coat type, allergies, and photos. Lumi accepts Stripe, Square, or in-person payments, and supports size-based pricing and online deposits. Online booking, recurring appointments, automated reminders, and staff scheduling are included capabilities. Listed integrations include Stripe, Google Calendar, Xero, Mailchimp, iCalendar, PayPal, and Square, with Xero available on Flourish. Plans are Seedling at NZ$49 a month, Grow at 79.00 NZD, Bloom at 129.00 NZD, and Flourish at 179.00 NZD. Seedling and Grow include a 14-day trial without a credit card. Prices include GST, and plans can be changed or canceled anytime.
Good
- Online and recurring appointment booking
- Two-way SMS appointment changes
- Detailed digital pet profiles
- Stripe, Square, and in-person payments
- 14-day trial on Seedling and Grow
Watch out
- No free plan
- Web platform only
- Lower plans limit staff, bookings, and SMS
- Xero integration requires Flourish
Who it suits
Lumi is intended for solo groomers and grooming teams managing appointments, staff, payments, and pet information. It suits salons wanting customer texting and online booking alongside records.
Verdict
Lumi brings grooming-salon scheduling, communication, payments, and pet records into one web service. Its plan limits and paid starting price make the trial useful for checking operational fit.
Plans and prices
From Lumi's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Seedling | 49 NZD a month | 1 staff member · 50 bookings/month · 100 SMS/month included · billed monthly |
| Grow | 79 NZD a month | 2 staff members · 150 bookings/month · 200 SMS/month included · billed monthly |
| Bloom | 129 NZD a month | 5 staff members · Unlimited bookings · 350 SMS/month included · billed monthly |
| Flourish | 179 NZD a month | Unlimited staff · Unlimited bookings · 500 SMS/month included · billed monthly |
The facts
Each one read from Lumi's own pages, with the date it was checked.
What it does
- Audience
- Lumi says it is for solo groomers or grooming teams.checked 9 Oct 2026
- Integrations
- The integrations page lists Stripe, Google Calendar, Xero, Mailchimp, iCalendar, PayPal, and Square; Xero is available on Flourish.checked 9 Oct 2026
- Payments
- Lumi accepts payments through Stripe, Square, or in person, and supports size-based pricing and online deposits.checked 9 Oct 2026
- Pet profiles
- Digital pet profiles can store vaccination records, grooming notes, vet information, coat type, allergies, and photos.checked 9 Oct 2026
- Privacy
- The About page says Lumi does not sell information to third parties.checked 9 Oct 2026
- Purpose
- Lumi is an all-in-one platform for dog grooming salons that handles bookings, reminders, payments, and records.checked 9 Oct 2026
- Scheduling
- Its drag-and-drop calendar is described as preventing double bookings and optimising the daily flow automatically.checked 9 Oct 2026
- Security
- The draft DPA states that Lumi uses TLS encryption in transit, encryption at rest, role-based access controls, and Clerk authentication with MFA support.checked 9 Oct 2026
- SMS
- Customers can confirm, cancel, or reschedule appointments by text using two-way SMS and keyword replies.checked 9 Oct 2026
- Support
- Priority support is included with the Flourish plan.checked 9 Oct 2026
Money
- Billing
- The pricing page states that prices are in NZD including GST and that customers can upgrade, downgrade, or cancel anytime.checked 9 Oct 2026
- Trial
- Seedling and Grow include a 14-day free trial with no credit card required.checked 9 Oct 2026
The company
- Headquarters
- New Zealandchecked 28 Sep 2026
Alternatives to Lumi
- 1
Groomsoft
Free planAndroidiOSWeb8.1From $29.95 a month - 2
Cartoply
Free planAndroidiOSWebAPI8.0From $67.20 a year - 3
Pawfinity
AndroidiOSWebmacOS7.9From $55 a month - 4
Seglo
Free planAndroidiOSWeb7.9From A$49 a month - 5
ShakeYourTail
Free planAndroidiOSWeb7.9From $15 a month - 6
DaySmart Pet
AndroidiOSWebAPI7.8From $29 a month