Pawfinity
Pawfinity is cloud business-management software for pet-service businesses, including grooming salons, mobile groomers, kennels, daycare and boarding facilit…
What Pawfinity is
Pawfinity is cloud business-management software for pet-service businesses, including grooming salons, mobile groomers, kennels, daycare and boarding facilities. It brings scheduling together with client and pet records, grooming history, expense tracking, employee organization, vehicle monitoring and multiple locations. Kennel and daycare operations can use feeding schedules, medication tracking, boarding check-in and check-out, and a dedicated boarding calendar. Listed plan features also cover point of sale, stored payments, inventory, time clock and payroll, online booking, notifications, mapping and routes, and QuickBooks Connect. The software offers two-way SMS; costs vary with message volume, inbound replies are free, and Royal Package includes up to 250 complimentary SMS credits monthly. Flat-rate plans include unlimited calendars, appointments, employee logins, clients, pets, runs and photos. Groom & Train and Stay & Play are each $55 a month billed annually; Royal Package is $100 a month billed annually. A 7-day trial is available. Platforms listed are Android, iOS, macOS, web and Windows.
Good
- Unlimited calendars, appointments, clients and pets on flat-rate plans
- Boarding tools include feeding and medication schedules
- Online booking and payment processing are listed
- Supports multiple locations and vehicle monitoring
Watch out
- No free plan
- SMS costs vary with message volume
- Lowest listed plan is $55 a month billed annually
Who it suits
Pawfinity suits pet-service businesses that need to coordinate appointments, records and staff, or manage boarding and daycare tasks. Its listed specialties include grooming, pet sitting, dog training, pet therapy, dental and nail services.
Verdict
Pawfinity combines pet-service scheduling and records with tools for sales, staff and kennel operations. Its paid plans and variable SMS charges are worth considering alongside the 7-day trial.
Plans and prices
From Pawfinity's own pricing page, checked 19 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Groom & Train | $55 a month | grooming, training, nail or dental services · complimentary SMS credits · annually |
| Stay & Play | $55 a month | boarding, daycare or pet sitting services · complimentary SMS credits · annually |
| Royal Package | $100 a month | grooming, boarding, daycare, training, therapy and more · up to 250 complimentary SMS credits monthly · annually |
The facts
Each one read from Pawfinity's own pages, with the date it was checked.
What it does
- API and SDKs
- An independent API review found no public API, developer portal, SDK, published authentication scheme or webhooks; QuickBooks is the only documented outbound integration.checked 19 Oct 2026
- Boarding and daycare
- Kennel features include feeding schedules, medication tracking, boarding check-in and check-out, and a dedicated boarding appointment calendar.checked 30 Sep 2026
- Capacity limits
- Pawfinity says its flat-rate plans include unlimited calendars, appointments, employee logins, clients, pets, runs, and photos.checked 30 Sep 2026
- Communications
- Pawfinity offers two-way SMS messaging; monthly SMS costs vary by message volume, inbound replies are free, and the Royal Package includes up to 250 complimentary SMS credits each month.checked 30 Sep 2026
- Data import
- Pawfinity says it can import most well-formatted CSV files and some plain text files for free.checked 30 Sep 2026
- Documentation depth
- The independent API review reports no public developer documentation and says the knowledgebase indicates documentation is still forthcoming.checked 19 Oct 2026
- Feature: boarding
- Boarding and daycare reservations use configurable calendars and hotel-style reservation booking.checked 19 Oct 2026
- Feature: client profiles
- Plans include rich client and pet profiles for storing service and pet information.checked 19 Oct 2026
- Feature: communications
- The product sends automated email and two-way SMS notifications, with customizable SMS templates.checked 19 Oct 2026
- Feature: document storage
- Secure document storage uses AES-256 encryption at rest, TLS in transit and configurable access controls; pet photos are included free.checked 19 Oct 2026
- Feature: inventory
- The plans include inventory management for products and services.checked 19 Oct 2026
- Feature: online booking
- The service provides advanced online booking and reservation workflows for pet businesses.checked 19 Oct 2026
- Feature: payment terminal
- The integrated terminal supports chip cards, Apple Pay, Google Pay and other NFC payments within the POS.checked 19 Oct 2026
- Feature: payroll
- Time-clock and payroll tools track employee hours, commissions and payroll information.checked 19 Oct 2026
- Feature: point of sale
- Pawfinity includes a retail point-of-sale system with promotions, tips, commissions, discounts and receipts.checked 19 Oct 2026
- Feature: review requests
- Review Booster sends customized review requests to clients by email and SMS.checked 19 Oct 2026
- Feature: route optimization
- Booking Genius and precision-location services optimize mobile appointment routes using distance, travel time and forecast traffic.checked 19 Oct 2026
- Feature: stored payments
- Businesses can save client cards for future charges through stored payments.checked 19 Oct 2026
- Feature: subscriptions
- Subscriptions and memberships support recurring schedules, tiered discounts, limited or unlimited visits and included services.checked 19 Oct 2026
Where it runs
- App and devices
- Pawfinity describes its app as installable through Chrome, Safari, or Firefox on iOS, Android, Windows, and Mac OSX devices.checked 30 Sep 2026
- App model
- The Pawfinity app is a browser-installed progressive-style application that runs through Chrome, Safari or Firefox rather than a conventional native download.checked 19 Oct 2026
The company
- Company facts
- Crunchbase lists Pawfinity, also known as Groom Pro, as a private Myrtle Beach, South Carolina company with 1–10 employees and Bill Krom as founder and CEO.checked 19 Oct 2026
- Company footprint
- The company says the service is used in 12 countries and is built, maintained and supported by a United States team without outsourcing.checked 19 Oct 2026
- Company history
- Pawfinity says its project began around 2008–2009 after its founder operated a pet-supply and grooming business, and the company marks 2010 as its establishment year.checked 19 Oct 2026
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