GroomWork

Overview

GroomWork is a scheduling and salon-management service for independent pet groomers and multi-groomer businesses. It is strongest for teams that want bookings, pet histories, payments and follow-up in one workflow; the free plan’s appointment cap and the lack of a current native mobile app are meaningful constraints.

Key features

Scheduling and booking

The calendar combines drag-and-drop changes, recurring appointments and day, week or multi-groomer views. Automatic groom-time estimates use breed, coat and size, which can help businesses plan a day around the pets being booked rather than treating every appointment alike. A shareable or embeddable booking page can show availability, ask custom questions, take deposits and confirm appointments automatically. This is a useful booking path for salons that want clients to reserve online, though the free plan’s monthly appointment quota may limit its usefulness as volume grows.

Pet records and client management

Profiles can hold breed, coat type, allergies, behaviour notes, visit history and photos. The breed knowledge base and client segments add context for organizing pets and clients, making the records more relevant to repeat grooming than a basic appointment list.

Payments, reminders and reporting

Payment tools include one-tap invoices, deposits, store credit, balance tracking, tax rates and branded invoices. Automated messages cover 24-hour reminders, vaccine-expiry and re-groom prompts, plus reply-to-confirm. Reports span revenue by day, service and staff, no-show and rebooking trends, expenses, tax collected and profit. Together, these features suit operators who want administrative follow-up and business performance in the same system as scheduling.

Pricing

GroomWork is freemium. The Free plan is shown as free, billed free forever, with unlimited appointments in its plan card; the pricing FAQ instead says Free includes up to 30 appointments a month. That conflict is worth resolving before relying on the free tier for a busy schedule. It requires no credit card.

Solo is $24 a month, billed monthly, for independent groomers and includes unlimited appointments. Salon is $59 a month, billed monthly, and adds multi-groomer scheduling plus fleet and mobile grooming tools, making it the more relevant paid option for larger or mobile operations. GroomWork also advertises paid plans from $19/mo (annual), a lower starting price than the monthly Solo plan; confirm the annual commitment and applicable plan terms before subscribing.

Subscription fees are non-refundable. You can cancel at any time and retain access through the current billing period, so cancellation does not mean an immediate refund. Billing-error questions go to [email protected]; general questions go to [email protected].

Platforms

GroomWork lists Android, iOS and web, but its native iOS and Android apps are coming soon, and mobile app availability is marked no. For now, the web service is the available option; groomers who need a native phone app should wait or consider another product.

Who it's for

GroomWork fits solo groomers who want online booking, pet-specific records and automated follow-up, as well as salons that need shared scheduling and reporting. Its Salon plan also targets fleet and mobile grooming operations. The Free tier is best treated as a way to start or assess a low-volume workflow until its appointment allowance is clear. GroomWork says more than 2,000 grooming businesses have booked over 1 million appointments through the service.

Pros and cons

• Pros: Booking, detailed pet profiles, payment administration and reminders sit alongside the calendar, reducing the need to split routine grooming tasks across separate tools.
• Pros: Salon combines unlimited appointments with multi-groomer scheduling and fleet and mobile grooming tools for growing operations.
• Cons: The Free plan is described as both unlimited and capped at 30 monthly appointments, leaving an important practical limit unclear.
• Cons: Native iOS and Android apps are not yet available, which is a drawback for groomers who depend on an app while working away from a desk.
• Cons: Non-refundable subscription fees make the trial and cancellation timing important, particularly when choosing annual billing.

Alternatives

For more options in this category, browse Pet Grooming Scheduling Software.

• Seglo is worth considering for a free start with one person and one location, online booking, pet records, rostering and pay calculation with commission.
• DaySmart Pet is a paid alternative with a Basic plan at $29 a month with payments, or $39/month without payments, and limits of one user, 500 text messages and 1,000 email messages monthly.
• Pawfinity may suit grooming, training, nail or dental businesses wanting unlimited calendars, appointments and employee logins; Groom & Train is $55 a month billed annually.
• CalMov is another freemium option available on the web.
• Groomer.io is a paid alternative with a Software plan at $99 a month and a limited-time $79/month offer per storefront or van.
• GrooMore offers a Standard salon plan at $49 a month billed monthly, with one location, three staff, 400 SMS and unlimited appointments, clients and pets.
• MoeGo is a paid mobile-grooming option; its Mobile grooming Basic plan is $49 a month for up to one member, with 200 SMS per van and unlimited clients, pets, appointments and devices.
• Woofix is another freemium option.

Verdict

Choose GroomWork if you want a grooming-focused system that joins scheduling, pet records, booking, payments and follow-up, especially for a solo practice or a salon ready for multi-groomer tools. Look elsewhere if you require a native mobile app now, or if the free allowance and annual billing terms are central to your decision and need to be unambiguous.