ShakeYourTail
ShakeYourTail is web-based software for dog grooming businesses and other pet businesses, combining appointment scheduling with client and pet records.
What ShakeYourTail is
ShakeYourTail is web-based software for dog grooming businesses and other pet businesses, combining appointment scheduling with client and pet records. Its colour-coded schedule organizes bookings with team members, while records can hold client details, pet breed and photos, medical and grooming notes, vet contacts and appointment history. Clients can book online or request appointments for the business to review. Text or email reminders and confirmations can cover missed appointments and clients who have not returned. Businesses can accept payments and deposits online through Lopay and SumUp, and create electronic contracts for clients to view and sign. Targeted email and SMS campaigns are available; each campaign sent uses one campaign credit. Reports cover clients, appointments, marketing and no-shows, and can be exported. The maker says it secures, updates and backs up customer data. The service began in 2009 after a family-run grooming business sought a digital way to manage clients and bookings. Plan limits vary, including SMS credits and support availability.
Good
- Colour-coded schedule supports team bookings
- Pet records can include medical and grooming notes
- Offers online booking and appointment requests
- Supports online payments and deposits
- Reports can be exported
Watch out
- Free plan limits clients to 100
- Free and Core plans have no support
- Campaigns use campaign credits
- SMS credits vary by plan
Who it suits
ShakeYourTail suits dog grooming businesses, salons, groomers and other pet businesses that need scheduling and client or pet records. Its online booking, payments and messaging tools may also suit businesses managing appointments and follow-ups online.
Verdict
ShakeYourTail combines grooming appointments, pet records, reminders, payments and business communications in a web service. Compare the plan limits, particularly support and SMS credits, with the features your business needs.
Plans and prices
From ShakeYourTail's own pricing page, checked 20 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 100 clients · 1 user/resource · email reminders · 1 site · no SMS, payments, contracts, support, marketing, analytics, reporting or online booking · monthly |
| Core | $15 a month | Unlimited clients · 1 user/resource · e-contracts · email/SMS reminders · payments/deposits · 100 SMS credits · 1 site · monthly |
| Business | $35 a month | Unlimited clients · 5 users/resources · support · marketing · analytics/reporting · online booking · 200 SMS credits · 1 campaign credit · 1 site · monthly |
| Enterprise | $45 a month | Unlimited clients and users/resources · multi-site management · support · marketing · analytics/reporting · online booking · 300 SMS credits · 4 campaign credits · monthly |
The facts
Each one read from ShakeYourTail's own pages, with the date it was checked.
What it does
- Client and pet records
- Records can include client details, emergency contacts, medical and grooming notes, breeds, photos, vet contacts and appointment history.checked 20 Oct 2026
- Contracts
- Businesses can create electronic contracts for customers to view and sign online.checked 20 Oct 2026
- Data import
- The FAQ says client and pet data can be imported when supplied in a suitable format.checked 20 Oct 2026
- Developer access
- The publicly available official documentation reviewed consists of end-user guides and a legacy PDF user manual rather than developer reference material.checked 20 Oct 2026
- Intended users
- The maker presents ShakeYourTail as software for dog grooming businesses, salons, groomers and other pet businesses.checked 8 Oct 2026
- Limit: higher-tier gating
- The comparison site says marketing, online booking and broader multi-groomer capabilities require higher-priced plans.checked 20 Oct 2026
- Limit: terms disclaimers
- The terms allow Petstar to modify or discontinue services without notice and disclaim liability for interruptions, data loss and security problems.checked 20 Oct 2026
- Marketing
- Targeted email and SMS campaigns support newsletters, offers and segmented customer messaging, with purchasable templates.checked 20 Oct 2026
- Migration
- The 2026 migration guide warns that testing data in a new account will be overwritten during classic-account migration and that users should remain on screen until transfer completes.checked 20 Oct 2026
- Multi-site
- Enterprise supports managing multiple sites, staff and appointments under one login.checked 20 Oct 2026
- Notable news: June 2026 release
- The product blog lists a 14 June 2026 release adding online registrations, waitlists and recurring events.checked 20 Oct 2026
- Notable news: September 2026 release
- The product blog announced a 22 September 2026 release with clearer payment tracking, flexible customer contacts and faster rebooking.checked 20 Oct 2026
- Online booking
- Clients can receive a portal link, submit bookings and either be auto-accepted or reviewed by the business.checked 20 Oct 2026
- Origin story
- The maker says the project began in 2009 after a family grooming business replaced paper diaries with an internally built system called Border.checked 20 Oct 2026
- Payments
- The site says payments and deposits can be taken online and names Lopay and SumUp as payment partners.checked 8 Oct 2026
- Payments integration
- The help guide says ShakeYourTail is linked with SumUp for online payments and deposits; the website also lists Lopay and SumUp partnerships.checked 20 Oct 2026
- Praise: ease and reminders
- A verified Software Advice reviewer said the software reduced no-shows, replaced paper records, worked across iPad, Android, iPhone and desktop, and offered responsive support.checked 20 Oct 2026
The company
- Company headquarters
- The registered office is Kemp House, 152–160 City Road, London, England, EC1V 2NX.checked 20 Oct 2026
- Company history
- The about section says the journey began in 2009 with a family run dog grooming business seeking a digital way to manage clients and bookings.checked 8 Oct 2026
- Company legal name
- Terms identify Petstar as the owner and operator of the ShakeYourTail and petstar domains.checked 20 Oct 2026
- Company registration
- Companies House lists PETSTAR LIMITED as an active private company incorporated on 16 August 2016 for business and domestic software development.checked 20 Oct 2026
- Founded
- 2009checked 28 Sep 2026
Where it runs
- Independent app listing
- UpdateStar lists ShakeYourTail 1.0 as Petstar freeware for iOS and reports a 1 out of 5 user rating.checked 20 Oct 2026
Money
- Limit: free-tier caps
- The free tier is limited to 100 clients and one user/resource and excludes SMS, payments, contracts, support, marketing, reporting and online booking.checked 20 Oct 2026
