Latchel
The facts below are what the maker publishes about Latchel, checked and dated. Our editors have not written about it yet.
Plans and prices
From Latchel's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Autopilot AI | Priced on request | Full package with Outbound Voice included · Flat monthly subscription per door; portfolio pricing on demo |
The facts
Each one read from Latchel's own pages, with the date it was checked.
What it does
- AI controls
- Property managers can set dispatch rules, budget limits, emergency definitions, and how much the AI handles autonomously.checked 7 Oct 2026
- Call handling
- The AI call center handles leasing inquiries, owner prospects, resident follow-ups, HOA and city calls, after-hours maintenance, and routine questions.checked 7 Oct 2026
- Dispatch
- The system routes work to preferred vendors and in-house technicians using property-specific rules, and can bundle jobs onto an existing vendor trip.checked 7 Oct 2026
- Human support
- Latchel says residents can reach a live expert in about 15 seconds, and emergencies receive a live video call with an expert.checked 7 Oct 2026
- Integrations
- Latchel lists integrations with Yardi, AppFolio, Buildium, Rent Manager, Rentvine, Propertyware, PropUp, and Leonardo247; lighter data pipelines are available for Aptly, LeadSimple, Entrata, RealPage, and MRI.checked 7 Oct 2026
- Maintenance troubleshooting
- Its AI guides residents through step-by-step fixes by SMS, portal, or voice, and unresolved requests can be escalated to a human.checked 7 Oct 2026
- Other integration
- Latchel says its Thumbtack integration lets property managers request bids and find vendors from inside the platform.checked 7 Oct 2026
- Published pricing
- Autopilot AI pricing is a flat monthly subscription per door; Latchel directs customers to a demo for portfolio pricing.checked 7 Oct 2026
- Records
- Latchel says conversations, photos, videos, and troubleshooting transcripts are attached to work orders.checked 7 Oct 2026
- Security
- Latchel says it maintains administrative, technical, and physical safeguards, including encryption in transit, access controls, logging, and vendor review.checked 7 Oct 2026
- What it does
- Latchel describes itself as an AI front office for property management, combining an AI call center with a 24/7 maintenance engine.checked 7 Oct 2026
The company
- Founded
- 2017checked 28 Sep 2026
Money
- Free assessment
- Latchel offers a free maintenance assessment described as requiring no credit card or commitment.checked 7 Oct 2026
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