Landis Contact Center
The facts below are what the maker publishes about Landis Contact Center, checked and dated. Our editors have not written about it yet.
Plans and prices
From Landis Contact Center's own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Landis Contact Center | $75 a month | Live dashboards and call monitoring · Historical analytics and reporting · Visual IVR builder · Advanced call queues with skills-based routing · Live manager coaching · Webhooks for external reports and tasks · Quote for volume discounts. |
| Landis Contact Center for Microsoft Teams | $75 a month | Per-user subscription · volume discounts by quote · no required setup fees or minimums · call recording add-on costs $5 monthly per user · monthly per user |
The facts
Each one read from Landis Contact Center's own pages, with the date it was checked.
What it does
- Access controls
- The product supports customizable role-based access and Microsoft Entra ID single sign-on.checked 7 Oct 2026
- Analytics
- It provides live dashboards and wallboards, historical reports, and scheduled reports for selected metrics.checked 7 Oct 2026
- Compatibility
- The pricing page says the product works with Microsoft Teams Calling Plans, Operator Connect, and Direct Routing.checked 7 Oct 2026
- Digital channel scope
- omnichannelchecked 23 Sep 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Integrations
- The product describes CRM and external-system integrations through call pop, webhooks, Power Platform, and APIs.checked 7 Oct 2026
- Intended users
- The product is licensed per contact-center user, with each agent using the contact center requiring a subscription.checked 7 Oct 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Manager tools
- Managers can listen to queue calls, whisper to agents, or join calls using barge-in.checked 7 Oct 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Paid from
- 75checked 23 Sep 2026
- Purpose
- Landis Contact Center adds contact-center capabilities to Microsoft Teams calling.checked 7 Oct 2026
- Recording
- Call recording is available as an add-on, and recordings are stored by Landis for 90 days by default or can be configured for the customer’s Azure blob storage.checked 7 Oct 2026
- Routing
- It supports visual IVR flows and queue routing options including skills-based routing.checked 7 Oct 2026
- Security
- Landis states it is ISO/IEC 27001:2022 certified and describes the product as GDPR compliant and HIPAA compliant.checked 7 Oct 2026
- Support
- Support is included with subscriptions, with 24/7 emergency support available.checked 7 Oct 2026
- Workforce management
- Landis Contact Center integrates with Peopleware for workforce management.checked 7 Oct 2026
The company
- Company history
- Landis Technologies says it was founded in 1995 by Matthew Landis in Ephrata, Pennsylvania.checked 7 Oct 2026
- Founded
- 1995checked 19 Oct 2026
- Headquarters
- Ephrata, Pennsylvania, USAchecked 19 Oct 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Trial
- The features page offers a 30-day free trial.checked 7 Oct 2026
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