Klippa

Overview

Klippa brings booking, client management and business operations into one platform for Australian salons, hair and beauty businesses, and barbers. It is best suited to operators who want scheduling and client records alongside tools such as payments, staff rostering and reporting. Its free solo plan makes it accessible to start, while growing teams need to weigh staff, location and SMS limits against the monthly price.

Key features

Scheduling combines a drag-and-drop calendar with recurring appointments, waitlists and conflict prevention. That should help businesses coordinate a busy appointment book without relying on separate scheduling tools. Technician scheduling, a nail service menu, packages and memberships, and retail inventory also make Klippa relevant beyond traditional hair salons.

Client records can hold colour formulas, notes, photos and visit history, giving staff useful context for repeat visits. Payments and POS sit alongside these records, while automated messages, rostering and reporting cover other routine business needs. This breadth is a practical advantage for businesses seeking a single operating platform, though the free plan’s one-person cap rules it out for teams.

The optional AnswR AI Receptionist answers calls around the clock, checks availability, books appointments and sends SMS confirmations. Google Calendar sync, Zapier webhooks and Xero accounting are among the listed integrations. The OAuth 2.0 API supports access to business, service, staff and client data, calendar availability, and booking creation or management, which gives businesses a route to connect their own systems.

Klippa describes its data as encrypted and its security as enterprise-grade. Its Australian-based support team is reachable by chat, email and phone, with onboarding and free data migration. Those services can ease a move from another system, particularly for established salons with client records to transfer.

Pricing

Klippa has a free tier and four paid tiers. Paid plans offer a 14-day trial with full feature access and no credit card required; after the trial, the account moves to Free unless the customer subscribes. Monthly prices and limits are:

• Free: free, for one staff member and one location, with 50 SMS per month; extra messages cost 6c each. It suits a solo operator testing the platform or keeping a small practice within those caps.
• Starter: A$39 a month, billed monthly, for up to three staff, one location and 200 SMS per month; extra messages cost 6c each. An annual billing option shows 15% savings. This is the first paid step for a small team that needs more than one staff account.
• Professional: A$79 a month, billed monthly, for up to 10 staff, two locations and 500 SMS per month; extra messages cost 5c each. An annual billing option shows 15% savings. It fits a growing salon that needs a second location or more staff capacity.
• Business: A$149 a month, billed monthly, for unlimited staff, five locations and 2,000 SMS per month; extra messages cost 4c each. An annual billing option shows 15% savings. The higher allowance targets larger operators, but the five-location cap remains relevant.
• Enterprise: custom pricing, with unlimited staff and locations and 5,000 SMS per month; extra messages cost 3c each. This is the tier for multi-location businesses that exceed the Business location limit.

The free tier is tightly capped at one operator and one location, and SMS overages add a per-message charge on every tier. Businesses should compare their expected team, location and messaging needs before choosing: the lower paid plans expand capacity in steps rather than removing all limits.

Platforms

Klippa is available on the web and through an API. The API provides OAuth 2.0 scopes for business, service, staff and client data, calendar availability, and booking management. An API is useful for businesses that need integrations, but the listed platform coverage does not include dedicated mobile apps.

Who it's for

Klippa is a strong fit for Australian solo hairstylists and barbers who can work within the Free plan’s one-staff, one-location and 50-SMS limits. Small salons can move to Starter or Professional as their teams and locations grow, while larger salons and day spas can consider Business or custom-priced Enterprise. It is less suitable for a business that needs more than one operator on a free plan or wants mobile apps as a listed platform.

Pros and cons

• Pro: Booking, client records, payments and POS, messaging, rostering and reporting are combined, reducing the need to assemble separate tools for common salon operations.
• Pro: Client records can retain photos, colour formulas and visit history, useful for services where past work informs the next appointment.
• Pro: Free data migration and onboarding support can help salons move existing client information into the platform.
• Con: The Free plan allows only one staff member and one location, so a team must pay to use Klippa together.
• Con: SMS allowances are capped on every tier and overages are charged, which can add cost for businesses that send frequent confirmations or reminders.
• Con: Business tops out at five locations; operators needing more must move to custom-priced Enterprise.

Alternatives

For a broader comparison of tools aimed at nail businesses, browse Nail Salon Software.

SalonHub360 is worth comparing if a lower-cost starting paid tier matters: its Starter plan is $19.99 a month for one staff member, online booking, a full service menu, client management and basic appointment reminders. Booqinq is another freemium alternative with a free plan and support for Android, iOS, macOS, web and Windows. Bookify may suit a web-only team considering a per-team-member plan; its Pro plan is $20 a month per team member and includes unlimited services and appointments, staff and shift planning, client records and multiple locations.

Salonnare offers a free tier for one staff member and 50 bookings per month, while its €29 a month Starter plan covers three staff and unlimited bookings. OpenChair is an Australian-dollar alternative with a A$34.95 a month Pro plan, including one active venue and its first bookable team member; additional team members cost extra. Tilavon is a paid alternative with a $19 a month Boutique plan for up to five employees, POS and appointment scheduling. DaySmart Salon is another paid option, with a $29 a month Basic plan for one user and online booking. Salon360App uses annual pricing, with plans from ₹10,000 a year.

Verdict

Klippa is a sensible choice for Australian salon and barber businesses that want booking, detailed client records and day-to-day management tools in one place, with room to grow from a solo operation to multiple locations. Its broad feature set, migration support and API are meaningful strengths. Look elsewhere if a free team plan, a mobile app, or predictable costs without SMS overages are essential; larger chains should also account for Enterprise’s custom pricing.