OpenChair
OpenChair is salon and barbershop management software for operators in Australia, New Zealand, and the United Kingdom.
What OpenChair is
OpenChair is salon and barbershop management software for operators in Australia, New Zealand, and the United Kingdom. It connects bookings, scheduling, client records, communications, reporting, and payments. Venues can publish a branded storefront with services, team details, reviews, policies, and live availability; clients can book without an account. Scheduling tools include processing gaps, ranked waitlist matches, deposits or saved-card protection, and reviewable opportunities to fill gaps. Authorized staff can see visit history, notes, consultation forms, preferences, and supplied images alongside bookings. Pro venues can record colour formulas, ingredient amounts, bowls, top-ups, and ingredient costs with appointments. OpenChair Assistant answers supported venue questions and prepares next steps; certain eligible SMS and connected Instagram replies may auto-send under venue rules, while email replies and booking actions remain review-first. The Pro trial lasts 14 days, requires no payment card, and does not automatically start a paid subscription. Monthly Pro pricing is A$34.95 a month, including one active venue and its first bookable team member.
Good
- Clients can book without an account
- Staff can access client records alongside bookings
- Scheduling includes ranked waitlist matches
- Trial requires no payment card
- Native iOS and Android apps are described
Watch out
- Pro trial lasts 14 days
- Additional bookable team members cost A$20/month
- Some providers may process information outside Australia
- Absolute security is not guaranteed
Who it suits
It is intended for salon and barbershop operators in Australia, New Zealand, and the United Kingdom. It may suit venues seeking booking, client records, scheduling, communications, and payment tools in one system.
Verdict
OpenChair combines salon operations with client booking and venue management features, including a branded storefront and scheduling tools. Its stated audience is limited to operators in Australia, New Zealand, and the United Kingdom.
Plans and prices
From OpenChair's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pro (monthly) | A$34.95 a month | Access-only users do not add a subscription charge · Card processing, payout and Wallet-funded usage charged separately · Monthly; inc GST. Includes one active venue and its first bookable team member; each additional bookable team member is A$20/month, capped at A$199/month per active venue. |
| Pro (annual) | A$349.50 a year | Includes one active venue and its first bookable team member · Each additional bookable team member is A$20/month, capped at A$199/month per active venue · Card processing, payout and Wallet-funded usage charged separately · 12 months for the price of 10; equivalent to A$29.13/month. |
The facts
Each one read from OpenChair's own pages, with the date it was checked.
What it does
- AI controls
- OpenChair Assistant answers supported venue questions and prepares next steps; eligible high-confidence SMS and connected Instagram replies may auto-send under venue rules, while email replies and booking actions stay review-first.checked 30 Sep 2026
- Booking storefront
- Venues can publish a branded storefront with services, team, reviews, policies and live availability, and clients can book without an account.checked 30 Sep 2026
- Client records
- Authorised staff can access visit history, notes, consultation forms, preferences and supplied images alongside bookings.checked 30 Sep 2026
- Colour management
- Pro venues can keep formulas, manually recorded ingredient amounts, separate bowls, top-ups and ingredient costs with an appointment.checked 30 Sep 2026
- Communications allowance
- Pro includes 50 SMS segments per billable bookable team member up to 500 and 1,000 emails per member up to 10,000 per billing period; unused allowances expire at reset.checked 30 Sep 2026
- Data processing
- The privacy policy says transaction references and payment status may be processed, but not full card credentials, and that some providers may process information outside Australia.checked 30 Sep 2026
- Integrations and providers
- The subprocessor list names Stripe for payments, Google Calendar and Microsoft 365/Outlook for venue-enabled calendar connections, and Meta for venue-configured advertising, attribution or social integrations.checked 30 Sep 2026
- Intended customers
- The company says OpenChair serves salon and barbershop operators in Australia, New Zealand and the United Kingdom.checked 30 Sep 2026
- Privacy and security
- OpenChair says it uses technical and organisational safeguards proportionate to information and risk, maintains an incident process, and does not guarantee absolute security.checked 30 Sep 2026
- Product
- OpenChair is salon and barbershop management software connecting booking, scheduling, client records, communications, reporting and payments for operators in Australia, New Zealand and the United Kingdom.checked 30 Sep 2026
- Scheduling
- Scheduling features include processing gaps, ranked waitlist matches, booking deposits or saved-card protection, and reviewable gap-fill opportunities.checked 30 Sep 2026
Where it runs
- Mobile apps
- OpenChair describes native iOS and Android apps for supported devices; its features page says the verified Google Play destination is withheld pending correction of legacy product claims.checked 30 Sep 2026
Money
- Trial
- The Pro trial lasts 14 days, requires no payment card, and does not automatically start a paid subscription when it ends.checked 30 Sep 2026
