Kea AI
Kea AI is web-based speech recognition software for restaurants that automates telephone order intake.
What Kea AI is
Kea AI is web-based speech recognition software for restaurants that automates telephone order intake. Kea Cloud connects to a restaurant’s point-of-sale system, takes customer orders, and sends them to the kitchen display system. Guests can also use text to place orders, ask questions, or pay. Kea says its AI checks orders against the menu and can handle updates to items, modifiers, and frequently asked questions. The Voice AI plan costs $450 a month, billed monthly, and includes unlimited calls, unlimited orders, and Text AI; multi-unit pricing is available. Direct POS connections listed include Toast, Square, Clover, and Olo. Kea Pay uses Stripe for pickup and delivery payments and supports Apple Pay and Google Pay. Call reports provide real-time information about calls, revenue, and customer questions. The service supports unlimited concurrent calls and throttles orders when kitchen tickets are backed up. Setup involves adding location details, connecting a POS menu, and forwarding calls to a dedicated Kea number. Kea describes its customers as individual restaurant operators and large chains, and says bulk-edit setup can handle 50 or more locations.
Good
- Connects orders to a restaurant POS and kitchen display
- Includes Text AI in the listed plan
- Supports listed direct POS connections
- Real-time call, revenue, and question reporting
Watch out
- Voice AI costs $450 a month
- Pricing is on request for other arrangements
- Call recordings are kept for 30 days unless longer legal retention is needed
Who it suits
Kea AI suits restaurant operators who want to automate phone orders and connect them to a POS and kitchen display system. It is described for both individual restaurants and large chains.
Verdict
Kea AI combines telephone ordering with POS connections, text ordering, and call reporting. Its listed monthly plan is 450.00 USD, and Kea says absolute security cannot be guaranteed.
Plans and prices
From Kea AI's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Voice AI | $450 a month | Unlimited calls · unlimited orders · Text AI · Multi-unit pricing available · monthly |
The facts
Each one read from Kea AI's own pages, with the date it was checked.
What it does
- Call capacity
- The homepage says Kea supports unlimited concurrent calls and throttles orders when tickets are backed up.checked 4 Oct 2026
- Integrations
- Kea’s POS connection guide lists direct connections for Toast, Square, Clover, and Olo.checked 4 Oct 2026
- Intended customers
- Kea describes its product as built for restaurant operators, including individual restaurants and large chains.checked 4 Oct 2026
- Menu handling
- Kea describes its AI as checking orders against the menu and handling item, modifier, and FAQ updates.checked 4 Oct 2026
- Multi-location
- Kea says its bulk-edit setup can handle 50 or more locations.checked 4 Oct 2026
- Payments
- Kea Pay uses Stripe to process pickup and delivery payments and supports Apple Pay and Google Pay.checked 4 Oct 2026
- Purpose
- Kea Cloud, Inc. offers AI-powered speech recognition software for restaurants to automate telephone order intake.checked 4 Oct 2026
- Reporting
- Kea says its call reporting provides real-time information about calls, revenue, and customer questions.checked 4 Oct 2026
- Security
- Kea says it uses reasonable safeguards for personal information and does not guarantee absolute security.checked 4 Oct 2026
- Setup
- Kea’s homepage describes onboarding steps that include adding location details, connecting a POS menu, and forwarding calls to a dedicated Kea number.checked 4 Oct 2026
- Support
- Kea’s homepage provides a phone number for customers to text the company.checked 4 Oct 2026
- Text AI
- Kea says guests can use text to order, ask questions, or pay.checked 4 Oct 2026
- Voice data
- Kea says call recordings are kept for 30 days and then destroyed unless longer retention is needed for legal purposes.checked 4 Oct 2026
- Voice ordering
- Kea connects to a restaurant’s POS to take customer orders and send them to the kitchen KDS.checked 4 Oct 2026
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