Instant Housecall
The facts below are what the maker publishes about Instant Housecall, checked and dated. Our editors have not written about it yet.
Plans and prices
From Instant Housecall's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $29 a month | Per Specialist login ID (unlimited Specialists) · PC & Mac remote support and unattended access · Unlimited installs & software copies · Unlimited sessions and connections · 50 unattended remote access endpoints · Per User Per Month |
| Entrepreneur | $39 a month | Unlimited unattended remote access endpoints · 10 concurrent sessions · Full branding and customization · Unlimited installs & software copies · Per User Per Month |
| Everything | $69 a month | Analytics · 10 concurrent sessions · Full branding and customization · 50 unattended remote access endpoints · Per User Per Month |
The facts
Each one read from Instant Housecall's own pages, with the date it was checked.
What it does
- Branding
- The desktop icon, splash screen, and user interface can be customized with the provider’s branding.checked 11 Oct 2026
- Concurrent connections
- The maker says technicians can connect to as many as 10 customer computers concurrently.checked 11 Oct 2026
- Concurrent sessions
- The maker says technicians can connect to as many as 10 customer computers concurrently.checked 11 Oct 2026
- Customer privacy
- The site says access ends with the support session unless the customer invites the technician again.checked 11 Oct 2026
- Integration
- A third-party product listing identifies PayPal as an Instant Housecall integration.checked 11 Oct 2026
- Intended users
- The maker describes the product as built for small businesses, IT professionals, and MSPs.checked 11 Oct 2026
- On-demand access
- Customers can start a support session by downloading a small app or clicking a desktop icon, without pre-installation.checked 11 Oct 2026
- On-demand support
- Customers can start a support session by downloading a small app or clicking a desktop icon, without pre-installing software.checked 11 Oct 2026
- Other listed features
- The maker describes session history and logs, automatic removal of the software after a session, desktop support notes, and automatic PC repair.checked 11 Oct 2026
- Pricing limits
- The Starter plan listing specifies 50 unattended remote access endpoints; the Entrepreneur listing specifies 10 concurrent sessions.checked 11 Oct 2026
- Product
- Instant Housecall is remote support software built for IT professionals and managed service providers.checked 11 Oct 2026
- Review links
- The product can send customers to Google, Facebook, or another review site after a session.checked 11 Oct 2026
- Review requests
- After a session, the software can direct customers to Google, Facebook, or another review site chosen by the provider.checked 11 Oct 2026
- Security
- The maker's article describes 256-bit SSL encryption and multi-factor authentication as security features of Instant Housecall.checked 11 Oct 2026
- Security controls
- The maker’s article describes 256-bit encryption and multi-factor authentication as Instant Housecall security features.checked 11 Oct 2026
- Support contact
- The site lists email, a North America phone number, and an international phone number for contact.checked 11 Oct 2026
- Time window
- Customers can open a 12-hour window for unattended connection, and technicians can receive an SMS when a customer is waiting.checked 11 Oct 2026
- Unattended access
- Technicians can access a customer’s computer repeatedly after the customer gives one-time permission.checked 11 Oct 2026
The company
- Headquarters
- Toronto, Canadachecked 28 Sep 2026
Money
- Trial
- The maker offers a 15-day trial with no obligation and no credit card required.checked 11 Oct 2026
Alternatives to Instant Housecall
- 1
DWService
Free planOpen sourceAndroidiOSWebAPI8.7From $40 a year - 2
ManageEngine Remote Access Plus
Free planAndroidiOSWebAPI8.2From $75 a year - 3
AirDroid Remote Support
Free planAndroidiOSWebAPI8.1From $18.99 a year - 4
Zoho Assist
Free planAndroidiOSWebLinux8.1From $10 a month - 5
Getscreen.me
Free planAndroidWebAPIExtension7.9Free plan - 6
dualmon
Free planAndroidiOSWebmacOS7.8From $19 a year