inFormed
The facts below are what the maker publishes about inFormed, checked and dated. Our editors have not written about it yet.
The facts
Each one read from inFormed's own pages, with the date it was checked.
What it does
- Accessibility
- Libera says its products meet Section 508 and WCAG 2.1 standards and support screen readers and mobile-responsive access.checked 12 Oct 2026
- AI assistance
- AI-assisted onboarding can pre-populate case records from voice or in-person interviews, with counselor review and approval before information is saved.checked 12 Oct 2026
- Audit trail
- Yeschecked 22 Sep 2026
- Availability
- Libera offers a demo request for inFormed; the pages opened did not state a price, free plan, or free trial.checked 12 Oct 2026
- Case intake forms
- Yeschecked 22 Sep 2026
- Case management
- It provides a centralized dashboard for caseloads, metrics, alerts, and priorities.checked 12 Oct 2026
- Deployment
- cloudchecked 22 Sep 2026
- Financial tracking
- Fund account management tracks authorizations, expenditures, encumbrances, and balances alongside case workflows.checked 12 Oct 2026
- Hosting
- inFormed is hosted on AWS GovCloud.checked 12 Oct 2026
- Integrations
- Libera describes its platform as API-first and says it supports third-party system integrations, but the inFormed page does not name specific connected products.checked 12 Oct 2026
- Intended users
- Libera describes inFormed as built exclusively for state vocational rehabilitation agencies and their counselors and participants.checked 12 Oct 2026
- Invoice processing
- Invoice matching can flag discrepancies and prepare payment authorizations for human sign-off.checked 12 Oct 2026
- Messaging
- HOOT is an inFormed messaging layer for two-way communication with vendors and other stakeholders.checked 12 Oct 2026
- Purpose
- inFormed is case management software built for state vocational rehabilitation agencies.checked 12 Oct 2026
- Reporting
- The product automates data validation and supports audit-ready RSA-911 and other federal reporting.checked 12 Oct 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- RSA-911 reporting
- It automates data validation and reporting for RSA-911 and other federal requirements.checked 12 Oct 2026
- Search
- Role-aware search and advanced filters help users find clients, services, documents, authorizations, and payments.checked 12 Oct 2026
- Search and dashboards
- It offers role-aware search, filtering, centralized case dashboards, and real-time performance insights.checked 12 Oct 2026
- Security
- Libera says its platform is hosted on AWS GovCloud, aligns with the NIST-800 Series, undergoes third-party penetration testing, and encrypts data in transit and at rest.checked 12 Oct 2026
- Support
- Libera says its team provides white-glove support throughout onboarding, typically measured in days rather than weeks.checked 12 Oct 2026
- Support and onboarding
- Libera says its team provides white-glove support during onboarding, which it says typically takes days rather than weeks.checked 12 Oct 2026
The company
- Maker history
- Libera says its public-sector case management work began nearly 30 years ago.checked 12 Oct 2026
Money
- Pricing and trial
- The product page directs prospective customers to schedule a demo and does not state a price or trial offer.checked 12 Oct 2026
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