Infodeck
Infodeck is a facility operations platform for teams coordinating maintenance, service, and governance across sites.
What Infodeck is
Infodeck is a facility operations platform for teams coordinating maintenance, service, and governance across sites. It brings these activities together in a shared operating record, with work orders, asset management, preventive maintenance, inventory, and SLA tracking. Service tools cover fault reports, room and desk bookings, visitor management, forms, and checklists; governance tools include contractor records, permits, approvals, attendance tracking, audit trails, and multi-site rollups. Requesters can submit faults by QR code, chatbot, email, or web form and track them through a public link without signing in. Configured sensor thresholds can trigger work orders, and Infodeck describes native LoRaWAN Network Server integration. Its iOS and Android apps support technicians and approvers with offline mode, photo upload, push notifications, and closure confirmation. Infodeck is cloud-hosted on AWS by default, with dedicated enterprise infrastructure by request and self-hosting considered case by case. There is no free tier; trial access starts through a demo. Enterprise pricing is custom.
Good
- Work orders can be triggered by configured sensor thresholds.
- Fault requests support QR codes, chatbots, email, and web forms.
- Technician apps include offline mode and photo upload.
- CSV, JSON, or XML data export is available.
- Room and desk booking are supported.
Watch out
- There is no free tier.
- Trial access starts through the demo flow.
- REST API and webhooks are on Pro and Enterprise.
- Self-hosting is evaluated case by case.
Who it suits
Infodeck suits facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites. It may fit teams that need maintenance, visitor services, and governance records in one platform.
Verdict
Infodeck combines maintenance, service, and governance workflows with mobile tools and multiple request channels. Check the plan limits and demo-based trial process before choosing a tier.
Plans and prices
From Infodeck's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Lite | $20 a month | 1 site · 100 physical assets · 200/mo visitor check-ins · 5 IoT devices · 5 tracked workforce · $20 USD/user/mo |
| Basic | $40 a month | 3 sites · 500 physical assets · 1,000/mo visitor check-ins · 15 IoT devices · 25 tracked workforce · $40 USD/user/mo |
| Pro | $65 a month | 10 sites · 5,000 physical assets · 10,000/mo visitor check-ins · 50 IoT devices · 200 tracked workforce · $65 USD/user/mo |
| Enterprise | Priced on request | Custom sites · custom physical assets · custom monthly volumes · custom tracked workforce · REST API included · Custom |
The facts
Each one read from Infodeck's own pages, with the date it was checked.
What it does
- Audience
- Infodeck describes its intended users as facility teams managing campuses, portfolios, venues, plants, and other service-heavy sites.checked 30 Sep 2026
- Compliance
- Infodeck says its security practices are aligned with ISO 27001 and that its data handling is GDPR-aware.checked 30 Sep 2026
- Data export
- The security page states that users can export data in CSV, JSON, or XML, and the homepage describes CSV export and API access for records and attachments.checked 30 Sep 2026
- Governance
- Governance capabilities include contractor records, approvals, permits, workforce and attendance tracking, audit trails, and multi-site rollups.checked 30 Sep 2026
- Hosting
- The platform is cloud-hosted on AWS by default, with dedicated enterprise infrastructure available by request and self-hosting evaluated case by case.checked 30 Sep 2026
- Intake
- Requesters can submit faults through QR codes, chat bots, email, or web forms and receive a public tracking link without logging in.checked 30 Sep 2026
- Integrations
- CSV import and export plus email and in-app notifications are supported; versioned REST API and webhooks are available on Pro and Enterprise plans.checked 30 Sep 2026
- IoT
- Configured sensor thresholds can open work orders, and the site describes native LoRaWAN Network Server integration.checked 30 Sep 2026
- Maintenance
- Maintenance tools include work orders, asset management, preventive maintenance, inventory, SLA tracking, and sensor-triggered work orders.checked 30 Sep 2026
- Mobile
- Infodeck offers iOS and Android apps for technicians and approvers, with photo upload, offline mode, push notifications, and closure confirmation.checked 30 Sep 2026
- Product
- Infodeck is a facility operations platform for maintenance, service, and governance on a shared operating record.checked 30 Sep 2026
- Security
- The security page describes TLS 1.2 or higher in transit, AES-256 encryption at rest, OTP two-factor authentication, and role-based access controls.checked 30 Sep 2026
- Service
- Service capabilities include fault reporting, room and desk booking, visitor management, and forms and checklists.checked 30 Sep 2026
- Support
- Pricing lists help center access on Lite, Basic, and Pro, standard email support on Lite, and priority email support on Basic and Pro.checked 30 Sep 2026
The company
- Founded
- 2022checked 28 Sep 2026
- Headquarters
- Singaporechecked 28 Sep 2026
Money
- Trial and free plan
- There is no free tier; trial access begins through the demo flow, mirrors the evaluated plan, and has no public signup form.checked 30 Sep 2026
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