Ignition
Ignition is a paid web product for bringing client and business administration into one place.
What Ignition is
Ignition is a paid web product for bringing client and business administration into one place. It includes built-in e-signatures, client activity tracking and online payment collection, so firms can manage signing and payment steps alongside client interactions. CRM integrations connect the service with customer-management systems, while custom branding lets firms present client-facing materials under their own identity. Analytics and reporting provide tools for reviewing activity and business information. Ignition is made by Ignition, founded in 2013 and headquartered in Surry Hills, New South Wales, Australia. The listed platform is web, and no free plan is available. A 14-day trial is listed. An Enterprise plan has custom pricing rather than a stated amount, including custom pricing for larger firms managing multiple offices. The product therefore centers on client administration, payment collection, connected CRM work and reporting through a browser.
Good
- Built-in e-signatures
- Online payment collection
- CRM integrations
- Analytics and reporting
- Custom branding
Watch out
- Paid software with no free plan
- Enterprise price is custom
- Web platform only
Who it suits
Ignition suits firms that want web-based tools for client activity, signatures and payments. It is also relevant to organizations needing CRM integrations, custom branding and reporting.
Verdict
Ignition combines client activity, signing, payment collection, CRM connections and reporting in a web product. The 14-day trial offers a way to review those tools before a paid arrangement.
Plans and prices
From Ignition's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | Priced on request | flexible client and user packages · multi-office management · enterprise security and privacy · advanced reports for 5 users · AI price insights · unlimited signing · dedicated customer success · priority implementation · custom pricing |
| Solo | $39 a month | under $150k annual revenue · 20 active clients · 1 user · 1 e-signature per proposal · email and in-app support · annually; $49/month when billed monthly |
| Core | $99 a month | 50 active clients · 3 users · bulk proposals · single-proposal renewals · setup assistance · custom brochure design · monthly; annual billing saves 34% |
| Pro | $229 a month | 350 active clients · 15 users · 2 e-signatures · bulk proposal renewals · videos and landing pages · custom-domain links · branded email · expiry dates · forms · expanded integrations · 4-hour support response · monthly; annual billing saves 18% |
| Pro+ | $399 a month | 600 active clients · 20 users · 10 e-signatures · proposal reviews and approvals · deals pipeline · advanced reports for 1 user · reporting API · 1-hour priority support · monthly; annual billing saves 20% |
The facts
Each one read from Ignition's own pages, with the date it was checked.
Money
- AI price insights
- Price Insights benchmarks service pricing against similar businesses and suggests prices with explanatory reasoning.checked 15 Oct 2026
- Billing modes
- Services can be billed as recurring charges, one-off charges, deposits or milestone stages.checked 15 Oct 2026
- Free plan
- Nochecked 22 Sep 2026
What it does
- Analytics and reporting
- Yeschecked 22 Sep 2026
- API availability
- Core API access is available on every subscription plan during early access and is enabled by an administrator through Labs.checked 15 Oct 2026
- API limitations
- The Core API cannot access payment records, billing items, deals, forms, message templates or document files and is limited to 1,000 requests per app per hour during early access.checked 15 Oct 2026
- Built-in e-signatures
- Yeschecked 22 Sep 2026
- Client activity tracking
- Yeschecked 22 Sep 2026
- Contracts and signatures
- Proposal workflows support engagement terms, electronic signatures and additional documents with required or optional signatories.checked 15 Oct 2026
- Core API
- The Core API can read and write clients, contacts, proposals, proposal content, invoices, services and payment links.checked 15 Oct 2026
- CRM integrations
- Yeschecked 22 Sep 2026
- Custom branding
- Yeschecked 22 Sep 2026
- Deals pipeline
- The deals add-on provides lead tracking, customizable stages, funnel visualization, automated progression, proposal linking and notes.checked 15 Oct 2026
- Documentation and support
- The help center provides collections for proposals, payments, integrations, reporting and many setup articles, with support offered through chat and email.checked 15 Oct 2026
- Encryption and backups
- The security page states that traffic uses SSL with 256-bit encryption, stored data uses AES-256, and daily offsite backups are retained for seven days.checked 15 Oct 2026
- Funding news
- Ignition announced a Series A capital raise of A$5 million in a post dated May 29, 2017.checked 15 Oct 2026
- Integrations
- Official integration material lists Xero, QuickBooks, Xero Practice Manager, Karbon, Zapier, MYOB Business, ProConnect and other connected apps.checked 15 Oct 2026
- Invoicing
- The service can create invoices and automatically mark connected Xero or QuickBooks invoices as paid when payments clear.checked 15 Oct 2026
The company
- Company founded and scale
- Ignition says it was founded in 2013 and has more than 8,500 customers, 2.4 million clients engaged and over $13 billion in customer revenue processed through the platform.checked 15 Oct 2026
- Company legal identity
- The legal entity named in the terms is Practice Ignition Pty Ltd, a proprietary limited company headquartered in Australia.checked 15 Oct 2026
- Company profile
- LinkedIn lists Ignition as privately held, headquartered in Sydney CBD, founded in 2013 and employing 51–200 people.checked 15 Oct 2026
- Crunchbase ownership data
- Crunchbase lists Practice Ignition Pty Ltd as the legal name, founders Guy Pearson and Dane Thomas, and 15 investors including CIBC Innovation Banking and JMI Equity.checked 15 Oct 2026
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Surry Hills, New South Wales, Australiachecked 28 Sep 2026
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