Hero Cloud PBX
The facts below are what the maker publishes about Hero Cloud PBX, checked and dated. Our editors have not written about it yet.
Plans and prices
From Hero Cloud PBX's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Trial Plan | Free | 1 Australia phone number · 60 minutes to Australia landlines and mobiles · Cloud PBX and AI Voice features · no credit card required · Free 30 day trial; service automatically converts to Cloud Line at $4 + GST ($4.40 incl) per month. |
| Cloud Line | A$44.40 a month | local AU number or port your own · 1 calling channel · unlimited free inbound calls · pay as you go calling · Monthly; prices exclude GST unless shown inclusive. |
| Build your own plan — Cloud Line | A$44.40 a month | local AU number or port your own · 1 calling channel · unlimited free extensions and inbound calls · PAYG calling or calling bundle · Monthly; GST-inclusive price shown. |
| Flexi Lite | A$1,011 a month | local AU number or port your own · 1 calling channel · unlimited free inbound calls · 300 minutes to AU/NZ fixed and mobiles and 70+ overseas destinations · Monthly; prices exclude GST unless shown inclusive. |
| Flexi Power | A$2,022 a month | local AU number or port your own · 1 calling channel · unlimited free inbound calls · 720 minutes to AU/NZ fixed and mobiles and 70+ overseas destinations · Monthly; prices exclude GST unless shown inclusive. |
| Business SOHO | A$2,527.50 a month | 2 phone numbers · 5 calling channels · unlimited free extensions and inbound calls · 500 calling minutes to AU/NZ fixed and mobiles and 70+ overseas destinations · Monthly + GST. |
| Business Starter | A$5,055 a month | 5 phone numbers · 10 calling channels · unlimited free extensions and inbound calls · 1000 calling minutes to AU/NZ fixed and mobiles and 70+ overseas destinations · Monthly + GST. |
| Business Pro | — | 10 phone numbers · 20 calling channels · unlimited free extensions and inbound calls · 2000 calling minutes to AU/NZ fixed and mobiles and 70+ overseas destinations · Monthly + GST. |
The facts
Each one read from Hero Cloud PBX's own pages, with the date it was checked.
What it does
- AI features
- The vendor lists call transcription, sentiment analysis, AI voice agents, language translation and voicemail transcription.checked 12 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Business size
- The vendor says its solutions scale from small business to large enterprise, including call centres.checked 12 Oct 2026
- Call recording
- The Cloud PBX feature list says call recording is stored in the UK.checked 12 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Features
- Features include auto attendant, call recording, advanced voicemail, call forwarding, queues, hunt groups, analytics and reporting.checked 12 Oct 2026
- Included users
- 1checked 22 Sep 2026
- Integrations
- The integrations page lists Microsoft Teams, Zoho CRM and LiveAgent integrations.checked 12 Oct 2026
- Pricing conditions
- The vendor describes its prepaid pricing as having no lock-in contract, and says bundled minutes do not roll over to the next monthly bill cycle.checked 12 Oct 2026
- Product
- Hero Cloud PBX is a hosted business phone system that manages calls, voicemail and communications over the internet.checked 12 Oct 2026
- Remote work
- The vendor says the service can be used from anywhere with a desk phone or Hero Connect on mobile devices.checked 12 Oct 2026
- Security
- The Cloud PBX feature page says Secure SIP supports TLS encryption and Secure RTP encrypts call audio.checked 12 Oct 2026
- Softphones
- Hero Connect is listed for Windows, macOS, Apple iOS and Android; the page also names Zoiper, Linphone and Bria as third-party softphones.checked 12 Oct 2026
- Support
- The homepage says support is available by phone, email, chat and a help centre.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Plan limits
- The page says free extensions do not add to the calling channel count, while each Cloud Line adds one calling channel.checked 12 Oct 2026
Alternatives to Hero Cloud PBX
- 1
Microsoft Teams
Free planAndroidiOSWebLinux9.0Free plan - 2
Nextiva
AndroidiOSWebAPI8.8From $15 a month - 3
VitalPBX
Free planAndroidiOSWebAPI8.8From $100 a month - 4
NFON Cloudya
AndroidiOSWebAPI8.6From €4.50 a month - 5
Ringover
AndroidiOSWebAPI8.6 - 6
OnSIP
Free planAndroidiOSWebmacOS8.6From $49.95 a month