Helo Convo
The facts below are what the maker publishes about Helo Convo, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Helo Convo's own pages, with the date it was checked.
What it does
- Agent setup
- A conversational prompt generates a workflow, guardrails, replies, integrations and human handoff, and the agent can be edited by re-prompting.checked 13 Oct 2026
- AI bot generation
- Yeschecked 21 Sep 2026
- Capacity
- The page states support for up to 5,000 concurrent conversations, sub-second responses and a 99.99% uptime SLA.checked 12 Oct 2026
- Compliance
- The page lists SOC 2 Type II, ISO 27001 and DPDP, plus SSO and role-based access control.checked 12 Oct 2026
- Demo
- Helo offers a free 30-minute working session to build a use case live during a demo.checked 13 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Inbox and handoff
- Its OneView Inbox brings WhatsApp, web and app conversations into one CRM-synced inbox and supports handoff to a human with conversation context.checked 13 Oct 2026
- Integrations
- The product page names OpenAI, Google Gemini and Anthropic, MCP servers, Mail, SMS and WhatsApp channels, plus REST, OAuth 2.0, mTLS and HMAC-signed webhooks with auto-retry.checked 13 Oct 2026
- Intended customers
- The page describes use cases for banking and lending, insurance, retail and e-commerce, and telecom and utilities.checked 12 Oct 2026
- Pricing detail
- The product page says there is one platform fee and WhatsApp is billed at Meta rates at cost; it provides no numeric price.checked 13 Oct 2026
- Product
- Helo Convo is a no-code enterprise AI agent platform for automating customer conversations and completing transactions across WhatsApp, web and apps.checked 13 Oct 2026
- Scale
- The product page claims support for 5,000+ concurrent chats, sub-second response times and a 99.99% uptime SLA.checked 13 Oct 2026
- Security and data location
- The page states data is localized in India on helo.ai infrastructure, with encryption in transit and at rest, immutable audit logs, and on-premise or private-cloud deployment options.checked 12 Oct 2026
- Security and deployment
- The product page states that data is localized in India, encryption is used in transit and at rest, and on-premises or private-cloud deployment is available; it lists SOC 2 Type II, ISO 27001 and DPDP.checked 13 Oct 2026
- Security detail
- Helo’s security overview describes AWS India and GCP India hosting, AES-256 or equivalent encryption, role-based access controls and audit logging, and says it does not currently claim formal GDPR or CCPA certification.checked 13 Oct 2026
- Support
- Helo lists [email protected] as its support contact.checked 13 Oct 2026
- Target users
- The product page presents use cases for banking and lending, insurance, retail and e-commerce, and telecom and utilities.checked 13 Oct 2026
- Visual flow builder
- Nochecked 21 Sep 2026
The company
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Mumbai, Maharashtra, Indiachecked 28 Sep 2026
- Maker
- Helo.ai by VivaConnect says it was founded in 2001 and identifies Vikram Raichura as Founder and MD.checked 12 Oct 2026
- Maker and founding
- Helo.ai identifies Vikram Raichura as its founder and managing director, and its company history says it was founded in 2001.checked 13 Oct 2026
- Maker headquarters
- Helo’s contact page lists an office in Mumbai, India; the opened pages do not explicitly identify a headquarters.checked 13 Oct 2026
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