HaulHQ

Overview

HaulHQ is software for junk removal and dumpster rental operators, bringing customer inquiries and job operations into the same workflow. It is best suited to businesses that want booking, dispatch, payments, and follow-up tools without a monthly base subscription. Per-job and card charges, along with free monthly usage caps, make it less appealing to operators who need predictable costs at higher volume.

Key features

Lead capture and booking

A zip-first form can send an immediate text and email reply, while an AI chatbot can qualify prospects, give price ranges, and book jobs. These tools can move an inquiry toward a scheduled job without requiring an operator to handle every first response. Businesses that prefer to manage all lead conversations themselves may have less reason to choose this approach.

Job and crew operations

Drag-and-drop dispatch, crew scheduling, route planning, and a calendar with arrival windows cover the coordination work between booking and completion. A driver app extends the workflow to crews, and customers can see live crew location when the crew opts in. This breadth should suit operators coordinating jobs across crews; a solo business with a simpler schedule may not need the full operational toolkit.

Payments and customer follow-up

HaulHQ supports Stripe card payments, payment links, invoices, and on-site collection by card, cash, or check. Two-way texting and automated follow-ups help keep customer communication in one workflow, while automated Google review requests and a magic-link customer portal extend service after the job. The free monthly text and review-request quotas are useful for a small operation, but usage beyond them is charged separately.

Profit tracking and website tools

A margin calculator estimates quote profit using disposal fees, labor, and fuel, and revenue reporting gives operators another view of business performance. The HaulHQ Bridge WordPress plugin connects the account to a website with booking, chatbot, form, product, service, and review widgets. It also integrates with Gravity Forms, WPForms, and Contact Form 7. Businesses without a WordPress site will have less use for that part of the offer.

Pricing

HaulHQ free plan

The base plan has no monthly subscription or per-user fees. The first five jobs are free; after that, HaulHQ charges $1.50 per completed job and 1.5% on card payments, on top of Stripe’s rate. HaulHQ fees are capped at $149/mo per service type. That structure lowers the barrier for a new or low-volume operator, but variable charges can make costs harder to forecast as completed jobs and card transactions rise.

The plan includes 100 text messages and 50 automated review requests each month, then meters additional use separately, plus 5 GB of photo storage. These caps matter for businesses relying heavily on automated customer communication or storing job photos. HaulHQ also offers a full website add-on for $20/mo, billed separately outside the $149 cap; it includes location pages, service and customer-story pages, two blog posts per month, and built-in booking and reviews. The add-on is aimed at operators who want those website tools, not businesses already satisfied with their own site.

Trial and access

Its apps are free in the iOS and Android app stores, and it also works in a browser on any device. Support typically responds within a few hours and can be reached at [email protected].

Platforms

HaulHQ runs on Android, iOS, and the web. The mobile apps cover access away from a desk, while the browser option works across devices. The WordPress Bridge plugin provides a route to connect website forms and booking widgets to the service.

Who it's for

HaulHQ is a strong fit for junk removal and dumpster rental businesses that want one system for lead response, booking, crews, payments, and customer follow-up, especially those that value a free base plan. The price model is best considered alongside expected completed jobs, card use, and message volume. Operators who want fixed monthly software costs or do not need automated lead and review workflows may prefer a simpler plan structure.

Pros and cons

Pros

• No monthly base subscription or per-user fee: businesses can start without committing to recurring software costs.
• Connected sales and operations tools: lead capture, booking, dispatch, driver app, payments, and follow-up sit within one service.
• Useful website extension: the WordPress plugin includes booking and review widgets and supports three named form integrations.
• Profit-oriented quoting: the margin calculator accounts for disposal, labor, and fuel when estimating quote profitability.

Cons

• Variable transaction costs: jobs beyond the first five incur $1.50 per completion, while card payments add a 1.5% HaulHQ fee on top of Stripe’s rate.
• Monthly communication caps: free use stops at 100 texts and 50 automated review requests, with further use charged separately.
• Website add-on is extra: the $20/mo option is billed separately from the $149 cap, so its cost remains even when HaulHQ fees reach that cap.

Alternatives

Browse Junk Removal Software for more category options. Choose Dumpster Controls if unlimited orders, trucks, drivers, and customers on a free plan matter more than HaulHQ’s described lead and follow-up workflow. Autopilot is worth considering for a paid plan that includes one user and scheduling, jobs, dispatch, estimates with online approval, and invoicing. Sendatradie offers a free tier capped at 30 jobs per month with online booking and scheduling. Junkscan is another free web-based provider platform. APX Haul may suit a business seeking a paid plan with a stated truck and user allowance. ScaleYourJunk offers a paid month-to-month plan with a website or booking widget, CRM, jobs, invoicing, and driver apps. BrainO has a free plan limited to three active projects and two team members. PocketBoss is a paid option for a solo user with customer, estimate, invoice, appointment, inventory, mileage, and job tools.

Verdict

HaulHQ is a good choice for hauling operators who want lead generation, crew coordination, payment collection, and customer follow-up in a single service without a fixed base subscription. Its main advantage is that breadth; its main drawback is that job, card, and over-quota charges can accumulate. Choose it if those tools match your workflow and you can account for the usage-based costs, and look elsewhere if predictable monthly pricing is the priority.