Sendatradie

Sendatradie is a field-service and job-management platform for Australian trade and service businesses. It suits operators who need office scheduling, mobile job updates, customer communication and payments tied to accounting. Its strongest case is an integrated workflow for growing crews, provided the monthly job ceiling matches demand.

Overview

Scheduling, dispatch, quoting, invoicing, payments and customer communication are handled in one system. Online booking, route planning and crew scheduling make it useful for coordinating work between an office and technicians in the field. Disposal records also give junk-removal businesses a relevant operational feature, rather than limiting the product to traditional trades.

Monthly job volume is the central commercial constraint. Staff and client counts are unlimited on Starter, but that tier permits 150 jobs; Standard allows 500 and Ultimate 1,500. A business near a cap must consider the next tier, so choosing by headcount alone could lead to an unexpectedly restrictive plan.

Key features

The iOS and Android app lets workers view jobs and customer history, update records, attach photos, send quotes and invoices, and take payments on site. Tap to Pay, payment links and same-day field payments support businesses that want to collect before leaving a job instead of delaying payment until the office processes it.

Two-way synchronization with Xero and MYOB covers invoices, payments and customers, connecting operational activity with accounting records. Integrations with Instagram, Stripe, Google Calendar and Facebook broaden the surrounding workflow, although the accounting links are the most consequential for day-to-day administration.

An AI assistant can answer calls, book jobs and follow up clients automatically. Standard includes 15 automations, while Ultimate adds broader operational controls. Paid plans include free migration of jobs, customers and quotes from ServiceM8, Tradify, AroFlo or Excel, which lowers the switching burden for established businesses.

Security measures include SSL certificates and encryption of transferred data where required by law. Advertised support runs 24/7 by email, chat and phone, with email replies targeted within four business hours.

Pricing

Lite

Lite is free forever and capped at 30 jobs per month. It includes online booking, the mobile app, job scheduling, and 24/7 email and chat support. This is a sensible starting point for a solo operator or very small business, but the low job allowance and absence of the paid-tier accounting and reporting features make it unsuitable for a busy crew.

Starter

Starter costs $89 a month, or $82/month billed yearly. It raises capacity to 150 jobs, adds unlimited staff and clients, Xero/MYOB integration and reports. It fits a small team that needs accounting synchronization without advanced automation; the 150-job ceiling remains a meaningful limit.

Standard

Standard is $212 a month, or $199/month billed yearly, for 500 jobs monthly. It adds 15 automations, automated reviews and reminders, and custom reports. This is the practical step for businesses whose workload exceeds Starter or that want systematic follow-up rather than manual reminders.

Ultimate

Ultimate costs $420 a month, or $399/month billed yearly, and permits 1,500 jobs. Inventory management, franchise management, custom documents, service plans, and staff GPS and status make it the tier aimed at larger or multi-location operations. Smaller firms would pay for controls they may not need.

A 14-day trial is available, alongside the free Lite plan. Paid subscriptions therefore have a short evaluation window, while Lite provides an ongoing lower-capacity option.

Platforms

Sendatradie runs on Android, iOS and the web. The combination supports office-based browser work and mobile execution by field staff.

Who it's for

The product targets Australian plumbers, electricians, locksmiths, HVAC technicians, appliance repairers, garage-door specialists and junk-removal crews. It is a strong fit when dispatch, field documentation, customer contact and payment collection need to stay connected. Businesses with workloads above 1,500 jobs per month, or those wanting a lightweight booking tool only, should look elsewhere.

Pros and cons

Pros

• One workflow covers scheduling through payment, reducing handoffs between office and field staff.
• Mobile quoting, invoicing, photos and payments support genuine on-site completion.
• Two-way Xero and MYOB sync keeps core financial records aligned.
• Free migration from four named systems can simplify switching.
• 24/7 advertised phone, chat and email support is valuable for service businesses operating outside office hours.

Cons

• Every tier has a monthly job cap, with only 30 jobs on the free plan.
• Advanced capabilities such as inventory, franchise controls and GPS status require the highest-priced tier.
• Yearly billing lowers the monthly price but requires a longer commitment.

Alternatives

For a broader category comparison, see Junk Removal Software.

• BrainO suits teams wanting a free plan limited to three active projects and two team members, with a $149.00 USD monthly Starter tier.
• Dumpster Controls is worth considering for unlimited orders, trucks, drivers and customers on its free plan; optional card processing costs 2.99% + $3.99 per transaction.
• HaulHQ uses a $0/mo base with $1.50 per completed job and 1.5% on card payments, making it an alternative for variable, usage-based costs.
• JunkIt offers a free one-seat plan capped at five estimates and five jobs monthly, aimed at very small operators.
• FieldVibe provides a free single-user plan with unlimited jobs and clients for businesses prioritizing volume over integrated accounting.
• ZipScheduler is a web-only booking option with unlimited bookings on its free plan but limits of three ZIP codes, three services and one team member.
• 1minutebooking is a focused web booking service; its $10.00 USD monthly Pro plan adds a custom booking page, logo, Excel export and removes the platform badge.
• Cartoply is a web/API scheduling alternative with Google Calendar and Outlook sync on its free plan.

Verdict

Choose Sendatradie if you run an Australian trade or service business that needs scheduling, mobile field work, customer communication, payments and Xero or MYOB synchronization in one platform. The main reason to look elsewhere is workload or scope: strict monthly job caps and the cost of Ultimate make it less suitable for very high-volume operations or businesses seeking only simple booking.