HappyFox Chat
The facts below are what the maker publishes about HappyFox Chat, checked and dated. Our editors have not written about it yet.
The facts
Each one read from HappyFox Chat's own pages, with the date it was checked.
What it does
- Agent pricing model
- All pricing plans include unlimited agents.checked 12 Oct 2026
- Agents
- All plans include unlimited agents.checked 12 Oct 2026
- Analytics
- Analytics include waiting time, average response time, chat duration, message counts, agent ratings, and report export.checked 12 Oct 2026
- Chatbot
- HappyFox describes a custom-built AI chatbot that can answer common questions and help deflect tickets.checked 12 Oct 2026
- Chat tools
- Features include offline messages, chat transfers, canned responses, transcripts, proactive and triggered chat, routing, departments, and attachments.checked 12 Oct 2026
- Customers and industries
- HappyFox says it serves over 12,000 companies in more than 70 countries, across sectors including education, e-commerce, retail, government, and nonprofits.checked 12 Oct 2026
- Customer use cases
- The product page describes using chat to support customers and website visitors, generate leads, reduce abandoned e-commerce carts, and increase conversions.checked 12 Oct 2026
- Growth features
- The Growth plan and higher include concurrent chat, visitor monitoring, pre-chat form fields, and unlimited chat history.checked 12 Oct 2026
- Integrations
- The product page lists Salesforce, HubSpot, Shopify, Magento, WordPress, Facebook Messenger, Google Analytics, and Slack integrations.checked 12 Oct 2026
- Mobile capabilities
- The mobile apps let agents handle multiple chats, view queued chats, transfer chats, and view dashboards.checked 12 Oct 2026
- Product
- HappyFox Chat provides real-time chat support to website visitors within the app through an embeddable SDK.checked 12 Oct 2026
- Security
- The maker links to a page titled “HappyFox – Security Policy.”checked 12 Oct 2026
- Security and compliance
- HappyFox’s company page describes its architecture as SOC 2, GDPR, and HIPAA compliant.checked 12 Oct 2026
- Starter allowance
- The Starter plan includes 500 chats per month.checked 12 Oct 2026
- Starter limit
- The Starter plan includes unlimited agents and 500 chats per month.checked 12 Oct 2026
- Support
- The company site links to a support center and lists the support phone number +1 888-416-8846.checked 12 Oct 2026
- Visitor engagement
- The product supports sales and lead generation through website chat, including reducing abandoned e-commerce carts and increasing conversions.checked 12 Oct 2026
Where it runs
- Apps
- Agent apps are available for Windows, macOS, iOS, Android, and the web.checked 12 Oct 2026
- Mobile apps
- The feature list identifies web, Windows, Mac, iOS, and Android apps; mobile features include chat acceptance and transfer, notifications, canned responses, and chat history.checked 12 Oct 2026
The company
- Company and headquarters
- HappyFox, Inc. describes itself as a SaaS support platform headquartered at 550 Reserve Street, Suite 190, Southlake, Texas 76092, United States.checked 12 Oct 2026
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Irvine, California, United Stateschecked 28 Sep 2026
Money
- Free trial
- The signup page offers a free 14-day trial without requiring a credit card.checked 12 Oct 2026
- Plan limits
- Concurrent chat, visitor monitoring, pre-chat form fields, and unlimited chat history are available on the Growth plan and higher.checked 12 Oct 2026
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