Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs HappyFox Chat
HappyFox Chat
6.8#70 in live chat softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Chatwoot | HappyFox Chat |
|---|---|---|
| Founded | 2016 | 2011 |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | HappyFox Chat provides real-time chat support to website visitors within the app through an embeddable SDK. |
| Security | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. | The maker links to a page titled “HappyFox – Security Policy.” |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | The company site links to a support center and lists the support phone number +1 888-416-8846. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
HappyFox Chat plans
No prices published.
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick HappyFox Chat if…
You want what its maker publishes above — check its page for the details.