Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs HappyFox Chat
HappyFox Chat
6.8#70 in live chat softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Freshchat | HappyFox Chat |
|---|---|---|
| Founded | 2010 | 2011 |
| Headquarters | San Mateo, California, United States | Irvine, California, United States |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | The product page lists Salesforce, HubSpot, Shopify, Magento, WordPress, Facebook Messenger, Google Analytics, and Slack integrations. |
| Mobile apps | Freshchat has iOS and Android apps that let agents respond, assign conversations, add private notes, resolve chats, and receive push notifications. | The feature list identifies web, Windows, Mac, iOS, and Android apps; mobile features include chat acceptance and transfer, notifications, canned responses, and chat history. |
| Security | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. | The maker links to a page titled “HappyFox – Security Policy.” |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | The company site links to a support center and lists the support phone number +1 888-416-8846. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
HappyFox Chat plans
No prices published.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick HappyFox Chat if…
You want what its maker publishes above — check its page for the details.