Gracero
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven AI agents supporting booking, payments, memberships, marketing, and client c…
What Gracero is
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven AI agents supporting booking, payments, memberships, marketing, and client care. Its tools combine online booking, payments and POS, memberships, client CRM, loyalty, payroll, marketing, and automated reminders. Clinics can maintain digital consent forms, treatment charts, protocol tracking, and before-and-after photos in client profiles. The Voice AI receptionist can answer calls, book appointments, qualify leads, handle inquiries, and transfer calls. Gracero is available on web and through an API, with integrations including QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Paid plans include a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Essentials costs $149 a month and Professional costs $299 a month; Enterprise uses custom pricing. Voice features are separate add-ons, starting with Voice Starter at $99 a month. A trial allows exploration of the full platform before charging, but no duration is stated. Gracero describes its data handling as HIPAA-conscious and says the platform is not a full medical EMR.
Good
- Includes digital consent forms and treatment charting
- Voice AI can book appointments and transfer calls
- Integrates with QuickBooks Online and Google Calendar
- Trial offers access to explore the full platform
Watch out
- Essentials costs $149 a month
- Voice features are priced as separate add-ons
- It is not a full medical EMR
Who it suits
Gracero is aimed at aesthetic and wellness clinics looking to manage bookings, client records, payments, and clinic communications in one platform. Its API options may also interest practices seeking custom integrations.
Verdict
Gracero combines clinic operations and client records with AI-supported booking and communications. Clinics should consider its stated HIPAA scope and separate Voice add-on pricing when evaluating it.
Plans and prices
From Gracero's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Voice Starter | $99 a month | 100 minutes included · $0.85/min overage · dedicated phone number · call transfers · email summaries · monthly |
| Essentials | $149 a month | Up to 2 providers · 1,000 SMS/month · online booking · payments/POS · CRM · reminders · digital consent · email support · monthly |
| Voice Pro | $249 a month | 400 minutes included · $0.75/min overage · dedicated phone number · call transfers · email summaries · monthly |
| Professional | $299 a month | Unlimited providers · memberships · recurring billing · photos · treatment protocols · marketing · two-way texting · waitlist/no-show recovery · 7 AI agents · 3,000 SMS/month · BAA available · priority support · monthly |
| Voice Unlimited | $699 a month | 1,200 minutes included · $0.70/min overage · dedicated phone number · call transfers · email summaries · monthly |
| Enterprise | Priced on request | Unlimited providers and locations · multi-location management · custom integrations · SSO/SCIM · unlimited SMS · Voice AI custom volume · dedicated onboarding · account manager · SLA/uptime guarantee · custom |
The facts
Each one read from Gracero's own pages, with the date it was checked.
What it does
- Aesthetic charting
- Treatment protocols support details such as Botox units, filler milliliters and laser settings.checked 15 Oct 2026
- Aesthetic records
- It includes digital consent forms, treatment charting, protocol tracking, and before-and-after photos attached to client profiles.checked 7 Oct 2026
- AI agents
- The platform advertises seven AI agents for booking, payments, memberships, marketing and client care.checked 15 Oct 2026
- AI receptionist
- The Voice AI receptionist can answer calls, book appointments, qualify leads, handle inquiries, and transfer calls.checked 7 Oct 2026
- Booking
- Online booking, multi-provider calendars, deposits and waitlists are included in the platform.checked 15 Oct 2026
- Client CRM
- Client profiles include visit history, segments, tags and timelines.checked 15 Oct 2026
- Compliance scope
- Gracero describes its data handling as HIPAA-conscious and says it is not a full medical EMR; a practice's own policies, training, risk analysis, and agreements also factor into HIPAA compliance.checked 7 Oct 2026
- Core tools
- The platform combines online booking, payments and POS, memberships, client CRM, loyalty, payroll, marketing, and automated reminders.checked 7 Oct 2026
- Developer access
- A REST API, TypeScript SDK, and outbound webhooks are available on every paid plan, with API access enabled on request.checked 7 Oct 2026
- Documentation and support
- The help center advertises feature guides, FAQ material and email support with a stated 24-hour response target.checked 15 Oct 2026
- Health metrics
- The product provides trend charts, lab values over time and side-by-side progress photos.checked 15 Oct 2026
- HIPAA scope
- Gracero calls itself HIPAA-conscious, offers BAAs on Professional and Enterprise, and says it is not a full medical EMR.checked 15 Oct 2026
- Integrations
- Listed integrations are QuickBooks Online, Google Calendar, Zapier, Mailchimp and Shopify; Reserve with Google is in certification.checked 15 Oct 2026
- Licence
- The software is proprietary: customers receive a non-exclusive subscription license and are prohibited from reverse engineering or extracting source code.checked 15 Oct 2026
- Limit: API access
- API access is not immediately self-serve because a clinic administrator must request approval before creating keys.checked 15 Oct 2026
- Limit: clinical scope
- The maker explicitly says Gracero does not replace a full EMR, e-prescribing system or comprehensive lab integration.checked 15 Oct 2026
- Limit: independent evidence
- No independent customer complaints or feature praise can be established from the major directories because they report no submitted reviews.checked 15 Oct 2026
- Marketing automation
- Automated reminders, review requests, SMS/email campaigns, win-back flows and no-show recovery are provided.checked 15 Oct 2026
The company
- Company
- The site's copyright identifies the company as Gracero, Inc.; the About page describes it as a small team building software for aesthetic clinics.checked 7 Oct 2026
- Company legal name
- The privacy policy identifies the maker as Gracero Inc., registered in Delaware, USA.checked 15 Oct 2026
- Company listing
- PromoteProject lists Gracero as a United States SaaS startup founded in 2026 with no funding rounds or total funding amount entered.checked 15 Oct 2026
- Company size
- The maker describes itself as a small team building software for aesthetic clinics.checked 15 Oct 2026
- Founded
- SourceForge lists Gracero as founded in 2025.checked 15 Oct 2026
Where it runs
- Consent and photos
- Digital consent forms are versioned and searchable, while before-and-after photos are stored on client profiles with visibility controls.checked 15 Oct 2026
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