GoodRep
The facts below are what the maker publishes about GoodRep, checked and dated. Our editors have not written about it yet.
Plans and prices
From GoodRep's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essential | $39 a month | Up to 1 location · Google, Facebook & Yelp · unified inbox · AI reply drafts · weekly email digest · review requests · analytics · competitor benchmarking (up to 3) · PDF report · $39/month, month-to-month |
| Pro | $69 a month | Up to 3 locations · Essential features · monthly email reports · response rate tracking · CSV export · deeper automation · $69/month |
| Agency | $199 a month | Up to 10 locations · Pro features · white-label reports · custom report branding · priority support · $199/month |
| Enterprise | $299 a month | Up to 25 locations · Agency features · white-label reports · priority support · $299/month |
The facts
Each one read from GoodRep's own pages, with the date it was checked.
What it does
- AI drafts
- GoodRep suggests review replies in the user's brand voice, which users can edit and approve before posting.checked 29 Sep 2026
- Audience
- GoodRep identifies local operators, franchise groups, and agencies as its intended users.checked 29 Sep 2026
- Location limit
- 1checked 22 Sep 2026
- Paid from
- 39checked 22 Sep 2026
- Payments
- Stripe handles subscriptions and billing through hosted Checkout and Customer Portal pages; GoodRep says it does not store or process raw payment card data.checked 29 Sep 2026
- Product
- GoodRep is browser-based review management software for local businesses and agencies, with review monitoring, reply management, review requests, and analytics in one dashboard.checked 29 Sep 2026
- Reply management
- Users can approve and post replies to Google and Facebook reviews from GoodRep; posting Yelp replies from GoodRep is not available yet.checked 29 Sep 2026
- Reporting
- Analytics include rating trends, response rates, competitor benchmarking, PDF reports, and an SEO health score per location.checked 29 Sep 2026
- Review requests
- GoodRep supports email and SMS review requests, shareable review links, and automated email requests after completed Square payments.checked 29 Sep 2026
- Review sources
- It connects Google Business Profile, Facebook Pages, and Yelp to show reviews in a unified inbox.checked 29 Sep 2026
- Security
- GoodRep says passwords are stored as bcrypt hashes, sessions are scoped to an organization, and connections between the browser and providers use HTTPS/TLS.checked 29 Sep 2026
- SMS conditions
- SMS review requests are included in paid plans after customers opt in, and carrier approval is required for a dedicated number.checked 29 Sep 2026
- Support
- GoodRep provides support by email at [email protected] and says it typically responds within one business day.checked 29 Sep 2026
- Yelp limit
- Yelp's Fusion API provides up to three recent review excerpts per business location, rather than full Yelp review history.checked 29 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- The Essential plan includes a 14-day free trial with no credit card required.checked 29 Sep 2026
The company
- Headquarters
- Durango, Colorado, United Stateschecked 28 Sep 2026
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