Goodcall
Goodcall provides agentic voice AI phone agents for customer service and sales calls.
What Goodcall is
Goodcall provides agentic voice AI phone agents for customer service and sales calls. Businesses connect their knowledge and tools, customize behavior and workflows, and launch without coding. Agents can answer inbound calls 24/7, capture leads, book appointments, answer FAQs, and hand complex requests to people. Each agent receives a Goodcall number with a selectable local area code, and existing numbers can forward calls to it. The dashboard tracks automation rates, call duration, caller behavior, intent, and outcomes. Zapier connects Goodcall with more than 10,000 tools, including CRM and calendar workflows; enterprise integrations include Microsoft Teams, Genesys, and HubSpot. Goodcall lists SOC 2 Type II, ISO 27001, and HIPAA compliance. Paid plans advertise unlimited minutes and tokens but limit monthly unique customers, charging $0.50 for each customer above the allowance. Starter costs $79 a month per agent, Growth $129.00, and Scale $249.00.
Good
- Answers calls 24/7
- Captures leads and books appointments
- Human handoff for complex requests
- Zapier connects over 10,000 tools
- Custom local phone numbers
Watch out
- No free plan
- Charges $0.50 above customer allowance
- Plans priced per agent
- Enterprise pricing requires contacting sales
Who it suits
It suits organizations from solopreneurs to publicly traded companies that want automated phone service and sales handling. Businesses needing human handoff, custom numbers, and tool integrations may find the agent model relevant.
Verdict
Goodcall combines configurable voice agents, call analytics, integrations, and human escalation. Review each plan’s unique-customer allowance and overage charge before choosing a tier.
Plans and prices
From Goodcall's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $79 a month | unlimited minutes and tokens · 1 logic flow · 3 team members · 3 directory contacts · 7 days of call and customer details · 100 unique customers monthly · $0.50 per customer after 100 · $79 monthly per agent |
| Growth | $129 a month | unlimited minutes and tokens · 3 logic flows · 9 team members · 25 directory contacts · 30 days of call and customer details · 250 unique customers monthly · $0.50 per customer after 250 · $129 monthly per agent |
| Scale | $249 a month | unlimited minutes and tokens · 25 logic flows · 50 team members · 500 directory contacts · unlimited call and customer details · 500 unique customers monthly · $0.50 per customer after 500 · $249 monthly per agent |
| Enterprise | Priced on request | custom minutes and tokens · custom forms and logic flows · custom team members · dedicated account manager · custom API integrations · SLA and priority support · enterprise-grade security · custom onboarding · Custom solutions; contact sales |
The facts
Each one read from Goodcall's own pages, with the date it was checked.
What it does
- Analytics
- The product dashboard tracks automation rates, call duration, caller behavior, intent, and interaction outcomes.checked 3 Oct 2026
- Call handling
- Agents can answer calls 24/7, capture leads, book appointments, answer FAQs, and route complex requests to people.checked 3 Oct 2026
- Enterprise integrations
- The enterprise offering names Microsoft Teams, Genesys, and HubSpot as tools it can connect with.checked 3 Oct 2026
- Integrations
- Goodcall says its Zapier integration connects to more than 10,000 tools, including CRM and calendar workflows.checked 3 Oct 2026
- Phone numbers
- Each agent receives a Goodcall phone number with a selectable local area code, and businesses can forward calls from an existing number.checked 3 Oct 2026
- Pricing limits
- Paid tiers include monthly unique-customer allowances, charge $0.50 per customer above the tier limit, and advertise unlimited minutes and tokens.checked 3 Oct 2026
- Product
- Goodcall provides agentic voice AI phone agents to automate customer service and sales calls.checked 3 Oct 2026
- Security
- Goodcall’s homepage lists SOC 2 Type II, ISO 27001, and HIPAA compliance.checked 3 Oct 2026
- Setup
- Users can connect business knowledge and tools, customize agent behavior and workflows, and launch without coding.checked 3 Oct 2026
- Support
- Goodcall says customers can contact support by email or through the help button in the application.checked 3 Oct 2026
- Target customers
- Goodcall says its agents serve businesses ranging from solopreneurs to publicly traded companies across industries.checked 3 Oct 2026
The company
- Company origin
- Goodcall says it began as CallJoy, incubated in Google Area 120, and spun out as an independent business.checked 3 Oct 2026
- Founded
- 2021checked 28 Sep 2026
- Headquarters
- Palo Alto, California, United Stateschecked 28 Sep 2026
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