Global Relay Archive
Global Relay Archive captures enterprise communications and keeps them in a normalized archive for secure, indexed access throughout their lifecycle.
What Global Relay Archive is
Global Relay Archive captures enterprise communications and keeps them in a normalized archive for secure, indexed access throughout their lifecycle. It collects email, messaging, collaboration, mobile, and voice communications directly from enterprise systems, without relying on employees to submit them. Each communication is kept as a single authoritative record, with ongoing integrity checks. Organizations can apply retention schedules across jurisdictions, entities, and business units, and support defensible disposition. Search tools include Boolean logic, metadata filters, custodian profiles, archive-wide search, and legal holds. The archive also supports eDiscovery, recordkeeping, reporting, and AI surveillance that provides risk alerts, dashboards, reporting, and an audit trail. Voice transcription offers automatic language detection and translation across 140+ languages. Role-based permissions and separate workspaces support internal access controls. It runs on Global Relay’s private infrastructure, with encryption in transit and at rest. Pricing is available on request; the service is cloud deployed and accessible through web and API.
Good
- Captures communications directly from enterprise systems.
- Supports legal holds and archive-wide eDiscovery search.
- Applies retention schedules across jurisdictions and business units.
- Voice transcription covers 140+ languages.
- Provides role-based permissions and ring-fenced workspaces.
Watch out
- Pricing is available only on request.
- Designed for enterprise-scale recordkeeping.
- Runs on Global Relay private infrastructure.
Who it suits
It suits financial firms and other regulated organizations that need communication retention, eDiscovery, surveillance, or reporting. Its separate workspaces and jurisdiction-based retention controls may also fit organizations with distinct internal teams or business units.
Verdict
Global Relay Archive combines communication capture, retention, search, and surveillance in one archive. It is aimed at regulated organizations that need controlled access and defensible records.
Plans and prices
From Global Relay Archive's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Global Relay Archive | Priced on request | Contact sales for pricing · Designed for enterprise-scale recordkeeping |
The facts
Each one read from Global Relay Archive's own pages, with the date it was checked.
What it does
- Access controls
- Role-based permissions and ring-fenced Compliance, Legal, HR, and IT workspaces support access control and internal privacy controls.checked 4 Oct 2026
- Audience
- Global Relay describes serving financial firms and other regulated organizations, including asset management, insurance, energy, government, and public companies.checked 4 Oct 2026
- Capture
- It captures email, messaging, collaboration, mobile, and voice communications directly from enterprise systems without relying on end users.checked 4 Oct 2026
- Certifications
- Global Relay lists SOC 2 Type II and ISO 27001 among its security certifications and standards.checked 4 Oct 2026
- eDiscovery
- Search includes Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide search, and legal holds.checked 4 Oct 2026
- Integrations
- The Open Connector API connects data from any source, including proprietary and in-house communication platforms.checked 4 Oct 2026
- Preservation
- Each communication is preserved once as a single authoritative record, with continuous integrity checks.checked 4 Oct 2026
- Private infrastructure
- The archive runs on Global Relay private infrastructure and is designed for regulated data without reliance on shared public cloud environments.checked 4 Oct 2026
- Purpose
- Global Relay Archive captures enterprise communications, stores them in a normalized archival format, and provides secure, indexed access across their lifecycle.checked 4 Oct 2026
- Retention
- Retention schedules can be applied across jurisdictions, entities, and business units, with support for defensible disposition.checked 4 Oct 2026
- Security
- Data is encrypted in transit and at rest, and Global Relay states that customer data is stored and processed in a Canadian or U.S. data center depending on the organization’s location.checked 4 Oct 2026
- Support
- Global Relay says dedicated professionals are available 24/7 for support including eDiscovery, audits, and data migrations.checked 4 Oct 2026
- Surveillance
- AI surveillance analyzes archived communications for risk and provides alerts managed through dashboards, reporting, and an audit trail.checked 4 Oct 2026
- Use cases
- The archive supports recordkeeping, eDiscovery, surveillance, and reporting.checked 4 Oct 2026
- Voice languages
- Voice transcription includes automatic language detection and translation across 140+ languages.checked 4 Oct 2026
The company
- Founded
- 1999checked 28 Sep 2026
- Headquarters
- Vancouver, British Columbia, Canadachecked 28 Sep 2026
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